Maintenance Manager

Stelvio Inc.; Pleasanton (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Paid days off (vacation, sick days, bereavement leave)

Health and Dental plans

Employee and Family Assistance Program (EFAP)

Job summary

A leading technology company is seeking a Maintenance Manager to oversee a team of technicians and ensure tolling equipment operates optimally. The role involves leading project teams for system uptime, managing budgets, and improving operations across multiple functions. Candidates should possess a Bachelor's degree and have at least 5 years of experience in tolling, with supervisory experience preferred. The position offers benefits and the opportunity to work in a dynamic environment.

Qualifications

• 5 Years tolling experience.
• Minimum 2 years’ supervisory/management experience.

Responsibilities

• Lead project team to provide 24x7 system uptime.
• Work with teams to define scope, budgeting, and forecasting.
• Drive cross-functional team implementation and communication.

Skills

Ability to understand detailed system workflows

Understanding business rules per RFP requirements for contract

Understanding contract KPI requirements

Education

Bachelor’s degree (BA) from an accredited four-year college or university

PMP Certification

Job description

TheMaintenance Manager - Tollingwill be responsible for delivering technical excellence and outstanding customer service in a team environment. This position will manage a team of maintenance technicians to ensure tolling equipment performs optimally while also being the point of contact for the client.

Responsibilities

• Lead project team to provide 24x7 system uptime for all aspects of the operational tolling system.
• Work with multiple functional groups to define scope, budgeting, forecasting, for continuous operational delivery for project.
• Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the teams.
• Drive cross functional team implementation and communication for best known practices across all operational aspects of project.

Systems Management

• Matrix operational management oversight over software operation, technical operations, network/sysadmin operations, and direct operational management over local hardware maintenance operations per contract requirements.
• Drive system performance ensuring all contract required metrics are maintained and all performance audits are completed and passed for each project performance requirement.
• Translate customer requests and requirements into functional specs for all maintenance activities.

Qualifications

Education & Experience

• Bachelor’s degree (BA) from an accredited four-year college or university
• 5 Years tolling experience
• Minimum 2 years’ supervisory/management experience, preferably in the field of system integration or enterprise solution implementation
• Or equivalent combination of education and experience
• PMP Certification desired but not required

Preferred Knowledge & Expertise

• Ability to understand detailed system workflows
• Understanding business rules per RFP requirements for contract
• Understanding all contract KPI requirements for correct staffing levels to maintain hardware and software operations
• Paid days off (i.e. vacation, sick days, bereavement leave)
• Health and Dental plans
• Employee and Family Assistance Program (EFAP)