Maintenance & Leasing Coordinator (LIHTC/HUD)

Pratum Companies; Washington (District of Columbia); On-site; USD 45,000 - 65,000; Full time

Job summary

Pratum Companies is seeking an experienced Maintenance Coordinator/Assistant Community Manager to oversee leasing operations at an affordable housing community governed by LIHTC and HUD Section 8 regulations.

The role includes handling maintenance requests, coordinating with the maintenance team, marketing tasks, and ensuring occupancy goals are met while maintaining compliance and high-quality resident service.

Qualifications

• Two years of administrative support experience required.
• Basic maintenance knowledge is required.
• Property management/maintenance experience is preferred.

Responsibilities

• Distribute maintenance requests to the maintenance team and prioritize by age and urgency (emergency first).
• Organize and track maintenance requests in OneSite to ensure 24-hour or faster completion times.
• Provide excellent customer service to residents and vendors.
• Schedule all contractor work and communicate repairs to residents.
• Issue apartments keys to authorized vendors and personnel.
• Process new vendor paperwork as needed.
• Oversee contractor repairs and walk the job after completion to ensure quality and sign off.
• Clearly communicate completed repairs to residents.
• Prepare a daily report of outstanding and completed service requests.
• Perform other tasks as directed by supervisor.

Skills

Basic computer skills

Internet literacy

Tools

OneSite

Outlook

MS Word

Excel

Job description

Pratum Companies is seeking an experienced Maintenance Coordinator/Assistant Community Manager to oversee leasing operations at an affordable housing community governed by LIHTC and HUD Section 8 regulations.

The role includes handling maintenance requests, coordinating with the maintenance team, marketing tasks, and ensuring occupancy goals are met while maintaining compliance and high-quality resident service.