Maintenance Coordinator

Penske; Springfield (MO); On-site; USD 52,000 - 75,000; Full time

Job summary

Penske Maintenance Coordinator at Penske is responsible for managing inventory and administrative processes across the branch(es) to support maintenance operational efficiency, customer satisfaction and profitability. Standard hours are Monday–Friday, 8am–5pm.

Key duties include overseeing inventory productivity, ordering parts to keep stock at optimal levels, managing battery and tire inventories, coordinating warranty items and returns, and partnering with the Customer Service Coordinator to

Responsibilities

• Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.
• Receive and store parts in an organized and accessible manner; ensure parts are available when needed.
• Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner.
• Ensure warranty items are shipped and are received on time, as well as follow-up on returns and warranty-grams in partnership with the warranty department.
• Partner with Customer Service Coordinator to ensure repairs are being scheduled as parts are available.
• Vendor support and accountability & ensuring payments are being processed correctly.
• Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
• Projects and tasks assigned by Branch Financial Manager and District Financial Manager

Job description

Position Summary:

The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability.

Monday - Friday 8am-5pm.

Major Responsibilities:

Inventory Productivity:

• Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.


• Maintain optimal inventory levels through ordering parts according to sourcing procedure ensuring suppliers deliver purchases defect-free and on-time through partnering with Centralized Parts Ordering on a daily basis.


• Receive and store parts in an organized and easily accessible manner. Ensure that updates to PartsNet occur timely, complete frequent inventory cycle counts and ensure parts are available when needed.


• Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner.


• Ensure warranty items are shipped and are received on time, as well as follow-up on returns and warranty-grams in partnership with the warranty department.


• Partner with Customer Service Coordinator to ensure repairs are being scheduled as parts are available


• Vendor support and accountability & ensuring payments are being processed correctly

Process Analytics:

• Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.


• Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.

Other Responsibilities:

• Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.


• Projects and tasks assigned by Branch Financial Manager and District Financial Manager