Maintenance Coordinator

Penske Truck Leasing; Tracy (CA); On-site; USD 30,307 - 38,572; Full time

Job summary

Penske Truck Leasing in Tracy, CA is seeking a Maintenance Coordinator to manage branch inventory and administrative processes that support maintenance efficiency, profitability and customer satisfaction.

You will oversee parts inventory, coordinate with Centralized Parts Ordering, and partner with the branch finance team to contribute to branch performance.

Qualifications

• High school diploma or equivalent; degree preferred.
• 2+ years in customer service and operations.
• 2 years in service and parts department preferred.
• Strong written and verbal communication skills.
• Advanced computer skills: Word, Excel, Outlook and PowerPoint.
• Willingness to travel as necessary and pass background and drug screening.

Responsibilities

• Oversee branch inventory productivity and prevent losses.
• Coordinate ordering and receiving of parts with Centralized Parts Ordering.
• Maintain accurate parts records and conduct regular cycle counts.
• Manage battery and tire inventory to ensure availability.
• Support warranty shipments and returns in collaboration with the warranty department.
• Assist with scheduling repairs as parts become available.
• Ensure vendor payments are processed correctly.

Skills

Customer service

Operations

Interpersonal skills

Written and verbal communication

Agile learner

Team collaboration

Attendance

Travel willingness

Education

High school diploma or equivalent

Degree preferred

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Position Summary

The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability.

Major Responsibilities

Inventory Productivity

• Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.
• Maintain optimal inventory levels through ordering parts according to sourcing procedure ensuring suppliers deliver purchases defect‑free and on‑time through partnering with Centralized Parts Ordering on a daily basis.
• Receive and store parts in an organized and easily accessible manner. Ensure that updates to PartsNet occur timely, complete frequent inventory cycle counts and ensure parts are available when needed.
• Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner.
• Ensure warranty items are shipped and received on time, as well as follow‑up on returns and warranty‑grams in partnership with the warranty department.
• Partner with Customer Service Coordinator to ensure repairs are being scheduled as parts are available.
• Vendor support and accountability & ensuring payments are being processed correctly.

Process Analytics

• Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.
• Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.

Other Responsibilities

• Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
• Projects and tasks assigned by Branch Financial Manager and District Financial Manager.

Qualifications

• High school diploma or equivalent required, degree preferred.
• Interpersonal and relationship building skills with an ability to collaborate with branch team members.
• Competent written and verbal communication skills.
• 2 years+ experience in customer service and operations experience required.
• 2 years working in service and parts department preferred.
• Agile and quick learner, enjoys collaborative projects and continuous education.
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Salary: $25.00/hr

Schedule: Mon‑Fri 7:00am-3:30pm

Penske is an Equal Opportunity Employer.