Maintenance Coordinator

One Home Solution; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in home maintenance is seeking a Maintenance Coordinator to enhance customer service and manage repair requests. The role involves assessing maintenance needs, providing estimates, and coordinating repairs, requiring strong communication and home repair knowledge. Join a dynamic team dedicated to delivering exceptional service across Arizona.

Benefits

Employer-paid health insurance with dental and vision options

Retirement savings plan

Paid time off, including quarterly mental health days

Opportunities for growth and professional development

Employee Assistance Program

Qualifications

• Strong customer service and relationship-building ability.
• Knowledge of home maintenance (plumbing, electrical, HVAC, carpentry).
• Ability to assess repair needs from descriptions and photos.

Responsibilities

• Provide excellent customer service by understanding homeowner needs.
• Create detailed repair estimates based on assessments.
• Coordinate scheduling of maintenance technicians efficiently.

Skills

Customer service skills

Home maintenance knowledge

Communication abilities

Organizational skills

Job description

Join to apply for the Maintenance Coordinator role at One Home Solution.

Overview

At One Home Solution, our mission is to simplify home care through professional maintenance services across Arizona, California, and Utah. We value integrity, client focus, teamwork, and attention to detail.

Role Summary

The Maintenance Coordinator plays a vital role in delivering exceptional service by assessing maintenance needs, providing estimates, and coordinating repairs. The ideal candidate has customer service skills, home repair knowledge, and strong communication abilities.

Key Responsibilities

1. Provide excellent customer service by understanding homeowner needs.
2. Create detailed repair estimates based on assessments and customer input.
3. Assess repair requests remotely via descriptions and photos.
4. Diagnose issues using home maintenance expertise and recommend solutions.
5. Coordinate scheduling of maintenance technicians efficiently.
6. Maintain professionalism and ensure customer satisfaction.
7. Stay updated on industry best practices and maintenance techniques.

Benefits

• Employer-paid health insurance with dental and vision options
• Retirement savings plan
• Paid time off, including quarterly mental health days
• Opportunities for growth and professional development
• Employee Assistance Program

Qualifications

• Strong customer service skills and relationship-building ability
• Knowledge of home maintenance and repair (plumbing, electrical, HVAC, carpentry)
• Ability to assess repair needs from descriptions and photos
• Proficiency in estimating repairs and scheduling
• Excellent communication and organizational skills
• Experience in home maintenance or construction preferred

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Repair and Maintenance

We are an equal opportunity employer and value diversity in our workforce. We look forward to your application.