Maintenance Client Relations Manager

Cutter Aviation, Inc.; San Antonio (TX); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Supplemental plans

Job summary

Cutter Aviation, Inc. is seeking an energetic account manager to serve as the primary liaison for customers during aircraft maintenance events and routine operations.

You will prepare estimates, maintain relationships, and ensure a high-quality customer experience across Cutter Aviation Denver APA and Denver BJC locations. Ideal candidates bring strong communication skills, CRM experience, and a proactive attitude toward issue resolution.

Qualifications

• Experience in customer-facing role within aviation maintenance is preferred.
• Strong communication and relationship-building with customers and vendors.
• Ability to prepare estimates and manage work orders and invoices.

Responsibilities

• Act as primary contact for aircraft maintenance events.
• Prepare and provide estimates for customer review and approval.
• Represent Cutter Aviation at trade exhibitions or networking events as needed.
• Maintain a high-quality customer experience and professional relationships.
• Upsell and cross-sell services such as STCs, avionics, and upgrades.
• Coordinate with service facility teams and management to ensure successful outcomes.

Skills

Account management

Customer communication

CRM systems

Interpersonal skills

Sales and upselling

Education

High school diploma

Tools

Corridor

Salesforce

Microsoft Teams

Aviation maintenance software

Job description

Cutter Aviation, Inc. is seeking an energetic account manager to serve as the primary liaison for customers during aircraft maintenance events and routine operations.

You will prepare estimates, maintain relationships, and ensure a high-quality customer experience across Cutter Aviation Denver APA and Denver BJC locations. Ideal candidates bring strong communication skills, CRM experience, and a proactive attitude toward issue resolution.