Maintenance - Assistant Service Manager

Morgan Properties; Baltimore (MD); On-site; USD 38,572 - 46,838; Full time

Benefits offered by this job

Rent discount

On-call stipend

Medical, Dental, Vision

401(k) with company match

Paid time off including holidays

Job summary

Morgan Properties is hiring an Assistant Service Manager to oversee maintenance operations at their community portfolio. The role emphasizes multi-trade repair expertise and leadership, with a focus on keeping properties up to company standards and compliant with applicable laws.

You will manage on-call rotations, coordinate preventive maintenance, inspect buildings, and ensure timely completion of work orders while supporting the Service Manager.

Qualifications

• One-year certificate, 2-4 years of related experience, or equivalent education and experience.
• Experience diagnosing problems and performing repairs across multiple trades.
• Ability to mentor and develop maintenance staff.

Responsibilities

• Diagnose problems and mentor the maintenance team in repairs.
• Provide expert troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures and appliances.
• Establish and manage a 24-hour on-call schedule for the team and be available during emergencies.
• Organize inventory of maintenance materials and schedule preventive maintenance.
• Inspect community buildings including vacant units and ensure compliance with standards and laws.
• Complete tasks assigned by the Service Manager.

Skills

HVAC

Electrical

Plumbing

Pool maintenance

Carpentry

Drywall

Exterior structure

Appliance repair

Education

One-year certificate

Equivalent education & experience

Job description

Advance your maintenance career with Morgan Properties—Where Growth and Opportunity Await! Now hiring an Assistant Service Manager! We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join our team. In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both company standards and applicable laws.

As The Assistant Service Manager, You Will Help To

• Manage, develop, and mentor the team in diagnosing problems and making repairs.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be accountable for establishing and preparing a 24‑hour on‑call schedule for your team, and you must personally be available at all times in the event of snow, ice, or other on‑site emergencies.
• Manage and organize inventory of all maintenance materials.
• Establish an on‑call schedule, preventive maintenance schedule, make‑ready schedule, and general work order schedule for the team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Compensation & Incentives

• Base Pay: $28.00 - $34.00
• Up to 50% rent discount
• Property Staff Shared Renewal Commissions
• Monthly $300 Morgan Essentials stipend (paid quarterly)
• On‑Call Appreciation: $15/day for holding the on‑call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with company match
• Generous Paid Time Off, including 10 holidays per year and sick leave

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience, which may result in total compensation outside of this range.

Hours & Schedule

• Monday – Friday
• Paid rotating on‑call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business need

What We’ll Expect From You

• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One‑year certificate, 2‑4 years of related experience, or equivalent education and experience.

Get To Know Us

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision‑making capabilities, strong capital relationships, and proven operational expertise.