Service Manager

Morgan Properties; Largo (MD); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Rent discount

Staff renewal commissions

Morgan Essentials: $300 quarterly

On-Call Appreciation: $15/day

Medical, Dental, Vision benefits

401(k) with company match

Paid time off, 10 holidays + sick days

Job summary

Morgan Properties in Largo, MD is seeking a Service Manager to lead a maintenance team and ensure property upkeep meets company standards and legal requirements. The role is full-time, with responsibilities from interviewing and training to scheduling, on-call coverage, and emergency response.

You will supervise technicians, handle preventive maintenance, inventory, and coordination with the office team to deliver timely repairs and resident satisfaction.

Qualifications

• Experience leading maintenance teams and coordinating repairs.
• Strong knowledge in HVAC, electrical, plumbing, pool maintenance, carpentry.
• Experience with on-call schedules and emergency response.

Responsibilities

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians.
• Mentor technicians to increase knowledge and skills.
• Provide expert troubleshooting in HVAC, electrical, plumbing, carpentry, and more.
• Establish 24-hour on-call schedule and be available for emergencies.
• Coordinate with office to address resident maintenance needs.
• Manage inventory of maintenance materials.
• Establish preventive, make-ready, and work-order schedules.
• Inspect community buildings and vacant units.
• Plan, assign, and direct the maintenance team.

Skills

Team leadership

Maintenance expertise

HVAC Certification

Emergency response

Education

One-year certificate

5+ years experience

Job description

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await!
Now hiring Service Managers!
We are seeking a Service Manager with a \"Whatever It Takes\" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both company standards and applicable laws.

As a Service Manager, You Will Be Expected To

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies;
• Partner with office team members to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule, make-ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Planning, assigning, and directing the maintenance team.

Compensation & Incentives

• Base Pay: $80,000 - $95,000/ per year
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

• Monday - Friday: 8:00am - 5:00pm
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business needs

What We’ll Expect From You

• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.

#AC4301

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.