Maintenance and Service Coordinator

Perimeter Security Partners; Brentwood (TN); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Hourly pay $24–$29

401K matching

Healthcare & Dental Insurance

Profit Sharing Bonus

Phone Allowance

Paid Time Off

11 Paid Holidays

Job summary

Perimeter Security Partners in Brentwood, TN is seeking a Service Coordinator to provide administrative and logistical support to the Project Management team. You will track awarded jobs, organize close-out documentation, and process travel and receipts to keep service operations on time and on budget.

In this role you will build tracking tools in Excel, coordinate with vendors and customers, and help ensure schedules stay on track.

Qualifications

• Associates degree required; Bachelor's preferred.
• 2+ years of experience as a Service Coordinator or similar role.
• Excellent verbal and written communication with attention to detail.
• Advanced proficiency with MS Excel, Word, and MS Office.
• Ability to work independently with strong organization and problem-solving.
• Ability to work under pressure and meet deadlines.
• Must have a valid REAL ID driver's license.
• Must be able to work in the United States without sponsorship.
• Must pass a background check and drug test.

Responsibilities

• Provide day-to-day administrative support to the Senior Project Manager and project management team across all active service and maintenance projects.
• Collect, organize, and process travel and project-related receipts and expense documentation.
• Compile and organize close-out documentation after repairs and preventive maintenance visits.
• Track awarded scheduled and unscheduled service jobs and maintain status records.
• Assist with gathering material and equipment pricing for service proposals and cost sheets.
• Review and route documents for timely approvals to keep projects on schedule and within budget.
• Support communications with vendors, subcontractors, and customers via email and phone.
• Maintain and update the service department schedule.
• Build and maintain databases and tracking tools using Excel and company software.
• Perform other projects and duties as assigned.

Skills

Verbal and written communication

Attention to detail

Organization

Analytical problem-solving

Independent work

Time management

REAL ID driver's license

Background check & drug test readiness

Education

Associates degree in business administration / related field

Bachelor's degree preferred

Tools

MS Excel

MS Word

MS Office suite

Job description

The Service Coordinator provides essential administrative and logistical support to the Project Management team at Perimeter Security Partners. This is a detail-oriented, process-driven role that keeps service operations running smoothly, from tracking awarded jobs and organizing close-out documentation to meticulously processing travel and project-related receipts. The role is designed to flex with the needs of the department, and the right candidate may take on a more specialized focus or expand into broader responsibilities over time. The Service Coordinator is a reliable backbone of the service department, ensuring project managers have the organized, accurate support they need to deliver on time and on budget. This position reports to the Senior Project Manager.

Duties

• Provide day-to-day administrative support to the Senior Project Manager and project management team across all active service and maintenance projects.
• Collect, organize, and accurately process travel and project-related receipts and expense documentation, ensuring completeness and adherence to required standards.
• Compile and organize close-out documentation following repair and preventative maintenance visits, including checklists, technician reports, client approval signatures, and supporting materials.
• Track awarded scheduled and unscheduled service jobs, maintaining up-to-date status records to support project manager oversight.
• Assist with gathering material and equipment pricing to support the development of service proposals and cost sheets.
• Review and route documents for timely approvals, helping ensure projects stay on schedule and within budget.
• Support routine communications with vendors, subcontractors, and customers via email and phone as directed by the project management team.
• Assist with maintaining and updating the service department schedule.
• Maintain organized electronic and physical filing systems for all project and service documentation.
• Build and maintain databases and tracking tools using Excel and various company software platforms to support project and service operations.
• Perform other projects and duties as assigned.

Requirements, Skills, And Qualifications

• Associates’ degree in business administration, management, electronics, engineering technology, logistics, or a related field is required. A Bachelors’ degree is preferred.
• 2 or more years of experience as a Service Coordinator or similar role.
• Excellent verbal and written communication skills with impeccable attention to detail.
• Advanced proficiency with MS Excel, Word, and other MS Office applications is required.
• Ability to work independently with a high level of organization, as well as analytical and problem-solving skills.
• Ability to work under pressure and tight deadlines.
• Must possess a valid REAL ID driver’s license.
• Must be able to work in the United States without sponsorship.
• Must be able to pass a background check and drug test to permit access to military installations and similar controlled areas.

Physical Requirements

• Ability to sit or stand at a computer workstation for several hours at a time.
• Ability to lift at least 50 pounds to waist level.

Additional Information

• Duties are performed primarily in PSP’s Brentwood, TN office.
• Occasional travel to vendor locations, work sites, and off‑site meeting locations in the United States with all related expenses paid for by the company.

Benefits

• Full Time / Hourly $24 - $29, (depending on experience)
• Matching 401K (4%)
• Healthcare & Dental Insurance
• Eligibility for Profit Sharing Bonus
• Phone Allowance
• Paid Time Off
• 11 Paid Holidays
  

PSP provides a significant contribution (> 60%) toward premiums for medical, dental, vision and life insurance. The company offers a 401(k) plan with a company matching contribution, telephone allowance, paid time off, paid holidays.

Perimeter Security Partners is a three-time Inc. 5000 listed rapidly growing company that designs, constructs and maintains perimeter security systems for some of our country’s most critical government and private facilities, including: the U.S. Military, National Park Service, data centers, corporate headquarters, stadiums, utilities and other critical infrastructure assets.

PSP is a nimble, dynamic, and growing company that offers extraordinary room for personal and professional growth as you learn the industry and demonstrate your initiative. We have a team-oriented, collegial culture fostering direct collaboration with the owners to ensure our projects are completed successfully and customers are satisfied. Protect those who make our country strong!