Electronic Security System Service Coordinator

Sunstall Inc.; Brentwood (TN); On-site; USD 50,000 - 59,000; Full time

Benefits offered by this job

Full Time/Hourly $24-$28 (depending on

Matching 401K (4%)

Healthcare & Dental Insurance

Profit Sharing Bonus

Phone Allowance

Paid Time Off

11 Paid Holidays

Job summary

Perimeter Security Partners seeks an ESS Service Coordinator to support the ESS Project Management team across service and maintenance projects. You will manage travel and project-related receipts, organize close-out documents, and track service orders and material deliveries.

The role requires strong organizational skills and attention to detail. You will liaise with vendors, customers, and technicians, preparing PMI reports and ensuring documentation is compliant and timely.

Qualifications

• Associate’s degree in business administration, management, electronics, logistics, or related field is required; Bachelor's preferred.
• 2+ years of experience as a Service Coordinator or similar role.
• Excellent verbal and written communication with impeccable attention to detail.
• Advanced proficiency with MS Excel, Word, and MS Office applications.
• Ability to work independently with high organization, analytical and problem-solving skills.
• Must possess a valid REAL ID driver's license.
• Must be able to work in the United States without sponsorship.
• Must pass a background check and drug test for access to controlled areas.

Responsibilities

• Provide day-to-day administrative support to the ESS project management team across all active service and maintenance projects.
• Collect, organize, and accurately process travel and project-related receipts and expense documentation.
• Compile and organize close-out documentation including checklists, technician reports, and client approvals.
• Track awarded service jobs and maintain up-to-date status records for oversight.
• Track material orders and Service Orders; provide tracking numbers for receipt confirmation.
• Review and route documents for timely approvals to keep projects on schedule and budget.
• Support routine communications with vendors, subcontractors, and customers via email and phone.
• Assist with PMI reports as technician visits are completed.

Skills

Attention to detail

Communication skills

Organizational skills

Problem-solving

Education

Associate’s degree in business administration/related field

Bachelor's degree preferred

Tools

MS Excel

MS Word

MS Office suite

Job description

TheESSServiceCoordinatorprovidesessentialadministrativeandlogisticalsupporttotheESSProjectManagementteamatPerimeterSecurityPartners.Thisisadetail-oriented,process-drivenrolethatkeepsserviceoperationsrunningsmoothly,fromtrackingawardedjobsandorganizingclose-outdocumentationtometiculouslyprocessingtravelandproject-relatedreceipts.Theroleisdesignedtoflexwiththeneedsofthedepartment,andtherightcandidatemaytakeonamorespecializedfocusorexpandintobroaderresponsibilitysovertime.TheESSServiceCoordinatorisareliablebackboneoftheservicedepartment,ensuringprojectmanagershavetheorganized,accuratesupporttheyneedtodeliverontimeandonbudget.ThispositionreportstotheESSProgramManager.

Duties:

• Provideday-to-dayadministrativesupporttotheESSprojectmanagementteamacrossallactiveserviceandmaintenanceprojects.
• Collect,organize,andaccuratelyprocesstravelandproject-relatedreceiptsandexpensedocumentation,ensuringcompletenessandadherencetorequiredstandards.
• Compileandorganizeclose-outdocumentationfollowingrepairandpreventativemaintenancevisits,includingchecklists,technicianreports,clientapprovalsignatures,andsupportingmaterials;andaccumulateandsubmitdocumentofcompletionforServiceOrders.
• Trackawardedscheduledandunscheduledservicejobs,maintainingup-to-datestatusrecordstosupportprojectmanageroversight.
• TrackmaterialordersandscheduleServiceOrdersoncematerialsarereceived;providetrackingnumberstobasePOCstoconfirmreceiptwhenmaterialsareshippeddirectly.
• Reviewandroutedocumentsfortimelyapprovals,helpingensureprojectsstayonscheduleandwithinbudget.
• Supportroutinecommunicationswithvendors,subcontractors,andcustomersviaemailandphoneasdirectedbytheprojectmanagementteam.
• SendQuarterlyPMIarrivalnoticestobasePOCsnolessthantwoweeksinadvance.
• AssistwithcreatingPMIreportsastechnicianvisitsarecompleted.
• PreparenewQuarterlyfoldersforeachbaseandorganizePMIdocumentsaseachcurrentquartercloses.
• PlotthescheduleforESSTechnicians,followinga90-daytrackingcadence.
• Joinmeetingsandcreatereportsforassignedclients.
  • BuildandmaintaindatabasesandtrackingtoolsusingExcelandvariouscompanysoftwareplatformstosupportprojectandserviceoperations.
  • Performotherprojectsanddutiesasassigned.

Requirements,Skills,andQualifications:

• • Associate’sdegreeinbusinessadministration,management,electronics,engineeringtechnology,logistics,orarelatedfieldisrequired.ABachelors’degreeispreferred.
  • 2ormoreyearsofexperienceasaServiceCoordinatororsimilarrole.
  • Excellentverbalandwrittencommunicationskillswithimpeccableattentiontodetail.
  • AdvancedproficiencywithMSExcel,Word,andotherMSOfficeapplicationsisrequired.
  • Abilitytoworkindependentlywithahighleveloforganization,aswellasanalyticalandproblem-solvingskills.
  • Abilitytoworkunderpressureandtightdeadlines.
  • MustpossessavalidREALIDdriver’slicense.
  • MustbeabletoworkintheUnitedStateswithoutsponsorship.
  • Mustbeabletopassabackgroundcheckanddrugtesttopermitaccesstomilitaryinstallationsandsimilarcontrolledareas.

PhysicalRequirements:

• • Abilitytositorstandatacomputerworkstationforseveralhoursatatime.
  • Abilitytoliftatleast50poundstowaistlevel.

AdditionalInformation:

• • DutiesareperformedprimarilyinPSP’sBrentwood,TNoffice.
  • Occasionaltraveltovendorlocations,worksites,andoff-sitemeetinglocationsintheUnitedStateswithallrelatedexpensespaidforbythecompany.

Benefits:

• • FullTime/Hourly$24-$28,(dependingonexperience)
  • Matching401K(4%)
  • Healthcare&DentalInsurance
  • EligibilityforProfitSharingBonus
  • PhoneAllowance
  • PaidTimeOff
  • 11PaidHolidays

PSPprovidesasignificantcontribution(>60%)towardpremiumsformedical,dental,visionandlifeinsurance.Thecompanyoffersa401(k)planwithacompanymatchingcontribution,telephoneallowance,paidtimeoff,paidholidays.

PerimeterSecurityPartnersisathree-timeInc.5000listedrapidlygrowingcompanythatdesigns,constructsandmaintainsperimetersecuritysystemsforsomeofourcountry’smostcriticalgovernmentandprivatefacilities,including:theU.S.Military,NationalParkService,datacenters,corporateheadquarters,stadiums,utilitiesandothercriticalinfrastructureassets.

PSPisanimble,dynamic,andgrowingcompanythatoffersextraordinaryroomforpersonalandprofessionalgrowthasyoulearntheindustryanddemonstrateyourinitiative.Wehaveateam-oriented,collegialculturefosteringdirectcollaborationwiththeownerstoensureourprojectsarecompletedsuccessfullyandcustomersaresatisfied.Protectthosewhomakeourcountrystrong!