A Maintenance Administrator provides clerical, operational, and coordination support to the facilities or maintenance department, bridging the gap between technicians, vendors, management, and internal staff.
Job Overview
- Position Title: Maintenance Administrator
- Department: Facilities / Maintenance
- Reports To: Director of Operations
- Position Type: Part-Time / Non-Exempt (Hourly)
Role Purpose
The Maintenance Administrator ensures the smooth day-to-day operation of the maintenance team by managing work orders, updating computerized maintenance management systems (CMMS), and coordinating vendor services.
Key Responsibilities
- Work Order & CMMS Management:
- Receive, log, prioritize, and assign maintenance requests using a Computerized Maintenance Management System (MaintainX).
- Track active work orders from initiation to sign-off and follow up on overdue or delayed tasks.
- Update maintenance records and asset history databases.
- Vendor & Contractor Coordination:
- Contact outside service providers and vendors to schedule repairs, maintenance visits, or inspections.
- Collect quotes, process purchase orders (POs), and submit invoices for reconciliation and billing verification.
- Schedules vehicle maintenance appointments and assists with coordinating drop off and pick up of vehicles
- Walks the grounds to assess needs for landscaping, snow removal, etc.
- Administrative & Clerical Support:
- Maintain physical and digital filing systems for warranties, service contracts, safety inspections, and compliance logs.
- Prepare routine reports and meeting agendas for the maintenance team..
Inventory & Supplies
- Track stock levels of routine maintenance supplies, spare parts, and safety equipment.
- Submit reorders and coordinate deliveries.
Qualifications & Requirements
- Education:
- High school diploma or GED required; office management, or a related field preferred.
- Experience:
- 1 to 3 years of administrative support, office coordination, or facilities/maintenance clerical experience preferred.
- Technical Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience navigating a CMMS platform or enterprise resource planning (MaintainX).
- Soft Skills:
- Strong organizational skills and acute attention to detail.
- Effective verbal and written communication skills.
- Ability to multitask and stay calm under pressure in a fast-paced environment.
Physical Demands & Work Environment
- Primarily office/desk-based work (sitting, typing, phone usage), with occasional walking to facility storage rooms or shop floors.
- Ability to occasionally lift or move light office or maintenance inventory items (up to 25-30 lbs).
- May occasionally assist with a maintenance project that requires a second set of hands