Project Coordinator - Special Projects

Global Facility Management; Melville (NY); On-site; USD 30,000 - 36,000; Full time

Job summary

Global Facility Management is seeking an experienced Facilities Coordinator for Melville, NY. The role focuses on coordinating customer requests for facility services with approved contractors in a timely manner.

You will schedule service calls, negotiate vendor quotes, and provide administrative support while ensuring service quality and client satisfaction. The position requires effective communication and teamwork in a fast-paced environment.

Qualifications

• One year of experience in a fast-paced office environment.
• Time management skills to meet deadlines and handle multiple projects.
• Ability to work independently and as part of a team in a dynamic setting.
• Demonstrates initiative, good judgment, and flexibility.
• Attention to detail and strong customer orientation.
• Proficient in Excel basics; strong Outlook usage and internet research.
• Bilingual ability is a plus.

Responsibilities

• Process customer requests for facility services according to policies and procedures.
• Schedule and update service calls with all relevant parties.
• Confirm satisfactory completion of service calls for Corporate Facilities Dept and Global.
• Provide timely feedback to Team Leaders regarding service issues or concerns.
• Partner with vendors to meet customer service expectations.
• Work occasional holidays, weeknights and weekends as required.
• Provide administrative support (faxing, bids & quotes, input documents).
• Negotiate vendor quotes and proposals.
• Enter vendor quotes into the system and track costs.
• Interact with client Corporate Facilities Dept and assist with projects.

Skills

Time management

Independent worker

Team player

Initiative

Good judgment

Attention to detail

Customer orientation

Communication skills

Bilingual

Independent work

Education

High School / College

Tools

Excel

Outlook

Internet research tools

Job description

Job Details: Level: Experienced, Job Location: Global Facility Management - Melville, NY 11747, Position Type: Full Time, Salary Range: $22.00 - $26.00 Hourly, Travel Percentage: None, Job Shift: Day, Job Category: Facilities, Position Summary:

Primarily responsible for coordinating customer requests for facility services with authorized contractors in a timely manner.

Position Responsibilities:

• Process customer requests for facility services according to established department policies and procedures.
• Schedule and update service calls with all appropriate parties
• Confirm satisfactory completion of service calls on behalf of Corporate Facilities Dept and Global.
• Provide timely feedback to Team Leaders regarding service failures or customer concerns.
• Partner with vendors to meet and exceed customer's service expectations.
• Perform other related duties assigned to; including working occasional holidays, weeknights and weekends.
• Provided administrative support; i.e. (faxing, assist with bids & quotes and input documents and notes as required).
• Negotiate vendor's quotes and proposals
• Process high volume of data and calls while inputting information into the appropriate technologies.
• Effectively interface with client's Corporate Facility Department.
• Handle minor escalations regarding contractor errors for a service.
• Handle emergency requests in a highly expedited manner by oneself
• Enter vendor quotes into the appropriate technology as well as negotiate costs
• May draft and submit new customer proposals. Review might be required
• Work with various teams/departments on projects and rollouts assigned.

Skills and Experience:

• One year of experience working in a fast pace office environment.
• Time management: The ability to meet deadlines prioritizes, organize and manage multiple projects.
• Work well independently and as a team member in a fast-paced office
• Ability to exercise flexibility, initiative, and good judgment.
• Attention to detail.
• Strong customer orientation and communication skills.
• Basic Level understanding using Excel; Proficient experience using Outlook and Internet research tools.
• Bilingual a plus
• High School/College experience or related industry experience