Mainframe Operations Analyst — Night Shift

Greater St. Cloud; Elk River (MN); On-site; USD 3,995,000 - 7,164,000; Full time

Job summary

Optum is seeking an Associate Systems Management Analyst to support mission-critical enterprise Mainframe systems onsite at the MN053 Data Center in Elk River, MN. You will manage high-volume batch operations, monitor SLAs hourly, and collaborate with teams to ensure system reliability.

The role emphasizes working with CICS, DB2, and WLAaaS, leveraging AI tools, and adhering to security protocols. Night shifts are part of the schedule, with a focus on continuous improvement and operational

Qualifications

• 2+ years of experience in a large-scale Mainframe environment supporting multiple LPARs or Bachelor’s degree
• 2+ years of experience supporting multiple application teams with Workload Automation requests
• 2+ years of experience supporting Mainframe maintenance changes
• 1+ years of technical experience with CICS, DB2, and Mainframe infrastructure
• Ability to work onsite full-time at the MN053 Data Center facility and comply with physical security protocols
• Night shift and fixed schedule (Thur-Fri-Sat)

Responsibilities

• Handle approximately 15 million batch requests per month across enterprise Mainframe environments
• Monitor system performance hourly to meet SLAs
• Escalate operational issues proactively when SLAs are in jeopardy
• Support Mainframe maintenance changes and Workload Automation requests for multiple teams
• Conduct onsite Data Center escorts and enforce vendor security protocols
• Leverage AI tools to streamline workflows and automate batch processing tasks
• Evaluate emerging technology trends to inform solution design and innovation
• Collaborate to drive continuous improvement in large-scale Mainframe operations

Skills

Night shift

Mainframe operations

CICS

DB2

Education

Bachelor's degree in Computer Science / Information Technology

Tools

Workload Automation (WLAaaS)

ServiceNow

Job description

Optum is seeking an Associate Systems Management Analyst to support mission-critical enterprise Mainframe systems onsite at the MN053 Data Center in Elk River, MN. You will manage high-volume batch operations, monitor SLAs hourly, and collaborate with teams to ensure system reliability.

The role emphasizes working with CICS, DB2, and WLAaaS, leveraging AI tools, and adhering to security protocols. Night shifts are part of the schedule, with a focus on continuous improvement and operational