Mainframe Operations Analyst — AI-Driven Batch & SLA

Luxoft; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Luxoft Germany seeks an Associate Systems Management Analyst to support mission-critical Mainframe operations. You will monitor large-scale batch processing, manage workload automation, and ensure operational stability across multiple LPARs.

Hands-on with CICS, DB2, and related tools is required. The role emphasizes incident and change management in a high-stakes enterprise environment with a focus on security and uptime.

Qualifications

• 2+ years of experience supporting large-scale enterprise Mainframe environments with multiple LPARs.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience with ServiceNow for incident and change management and WLAaaS tools such as TWS/z or CA7.

Responsibilities

• Monitor enterprise Mainframe environments across multiple LPARs and support high-volume batch operations (approx. 15 million requests monthly).
• Execute workload automation requests and support Mainframe maintenance activities.
• Troubleshoot operational issues and manage incidents and changes in accordance with SLA requirements.

Skills

Mainframe Operations

LPAR

Workload Automation

Mainframe Batch Processing

CICS

DB2

Mainframe Maintenance

SLA Monitoring

Incident Management

Education

Bachelor's degree in Computer Science/Information Technology or related field

Tools

ServiceNow

WLAaaS (TWS/z CA7)

Job description

Luxoft Germany seeks an Associate Systems Management Analyst to support mission-critical Mainframe operations. You will monitor large-scale batch processing, manage workload automation, and ensure operational stability across multiple LPARs.

Hands-on with CICS, DB2, and related tools is required. The role emphasizes incident and change management in a high-stakes enterprise environment with a focus on security and uptime.