Main Bank Cashier (FT)

Delaware Park; Wilmington (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

A premier entertainment venue in Delaware is seeking a Cage Cashier to ensure a fun-filled environment while managing funds and providing excellent customer service. Candidates must have previous experience in cashiering, be able to lift 40 lbs, and effectively communicate with guests and team members. The role requires compliance with state regulations and the ability to handle cash accurately in a fast-paced setting.

Qualifications

• Must have at least one year of Cage, Banking, and/or Cashiering experience.
• Ability to complete background checks required by Delaware Gaming Enforcement.
• Ability to wear and appear comfortable in the assigned uniform.

Responsibilities

• Create an entertaining environment and ensure service excellence.
• Handle accountability of funds across various locations.
• Prepare and verify daily deposits.

Skills

Cage, Banking and/or Cashiering Experience

Basic computer skills

Ability to lift 40 lbs

Effective communication skills

Job description

Job Responsibilities

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Complies with State Regulations and Company Internal Controls.
• Responsible for accountability of funds including main bank, reserve bank, hard count, soft count, marker bank, front window, booth inventories, self redemption and automated kiosks.
• Responsible for tracking inventory of coin and currency.
• Transports all funds between main bank, booths and slot floor.
• Responsible for all Cashier Turn-Ins between booths and main bank.
• Completes necessary paperwork for variances and accountability.
• Re-impress satellite windows, self redemption, and automated kiosks.
• Verifies the buy of hard drop and soft drop.
• Maintains self-redemption stations.
• May perform the functions of Cage Cashier, as needed.
• Prepares and verifies daily deposits.
• Reports all maintenance repairs for doors, locks, etc. to immediate Supervisor.
• Complies with all Company and Department Policies and Procedures.
• Complies with State Regulations and Company Internal Controls.
• Communicate (both written and verbal) with and promote positive team member and guest relations.
• Maintain professionalism at all times when working with other team members and/or guest.
• Performs all other duties as assigned.

Job Requirements

• Must have one (1) year Cage, Banking and/ or Cashiering Experience.
• Basic operating knowledge of computer programs.
• Must be able to lift forty (40) lbs. without difficulty.
• Must be able to successfully complete the background check and licensing process, required by the Delaware Gaming Enforcement.
• Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
• Must be able to walk and/or stand for at least a full eight (8)-hour shift.
• Ability to bend reach, pull, push, kneel, squat and grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
• Ability to perform duties at various station assignments that are busy with limited space, have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.
• Must be able to handle all types of guest related situations, relay all guest compliments and complaints to Cage Management.