Cage Cashier (Overnight)

Delaware Park Casino & Racing; Wilmington (DE); On-site; USD 17,000 - 23,000; Full time

Job summary

Delaware Park Casino & Racing in Wilmington, DE is seeking a full-time Cashier to deliver fast, friendly service at the cages and ensure accurate handling of transactions.

You will work in a lively, high-volume environment, meet regulatory requirements, and support guests and team members with professionalism and accuracy.

Qualifications

• Must have prior money-handling experience.
• Basic knowledge of computer programs.
• Able to lift up to 40 lbs.
• Flexible schedule including evenings, weekends, and holidays.
• Ability to work in a fast-paced environment.
• Excellent communication with guests and team members.

Responsibilities

• Create a fun-filled, entertaining environment and deliver service excellence.
• Handle accurate exchange of chips, currency, and coins.
• Comply with Currency Transaction Reporting Procedures and Guidelines.
• Comply with Suspicious Activity Reporting Procedures and Guidelines.
• Redeem chips, tickets, and tokens for currency.
• May perform Main Bank Cashier duties as needed.
• Process jackpot payouts accurately.
• Count and verify cash turn-ins to replenish the cash drawer.
• Safeguard chips, currency, coins, tickets, tokens, forms, and records.
• Follow all company and department policies and procedures.
• Comply with state regulations and internal controls.
• Provide fast, friendly, joyful service to guests.
• Communicate with team and guests to promote good relations.
• Maintain professionalism with coworkers and guests.
• Perform all other duties as assigned.

Skills

Money handling

Basic computer skills

Physical stamina

Job description

JOB RESPONSIBILITIES:

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Responsible for the accurate exchange of chips, currency, and coins.
• Complies with Currency Transaction Reporting Procedures and Guidelines.
• Complies with Suspicious Activity Reporting Procedures and Guidelines.
• Responsible for accurately redeeming chips, tickets, and tokens for currency and coins.
• May perform the functions of the Main Bank Cashier as needed.
• Responsible for accurately disburse payment of jackpot payouts.
• Counts and verifies all cash turn-ins to replenish the cash drawer.
• Responsible for safeguarding chips, currency, coins, tickets, tokens, forms, and records relating to cashiering functions.
• Complies with all Company and Department Policies and Procedures.
• Complies with State Regulations and Company Internal Controls.
• Provide our guests with fast, fun, friendly, joyful, focused service.
• Communicate (both written and verbal) with and promote positive team members and guest relations.
• Maintain professionalism at all times when working with other team members and/or guests.
• Performs all other duties as assigned.

JOB REQUIREMENTS:

• Must have previous money-handling experience.
• Basic operating knowledge of computer programs.
• Must be able to lift forty (40) lbs. without difficulty.
• Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Gaming Enforcement.
• Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
• Must be able to walk and/or stand for at least a full eight (8)-hour shift.
• Ability to bend reach, pull, push, kneel, squat, and grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
• Ability to perform duties at various station assignments that are busy with limited space have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.
• The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.
• Must be able to handle all types of guest-related situations, and relay all guest compliments and complaints to Cage Operations Management.