Mailroom Team Lead

Strive Solutions; Keene (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

Strive Solutions is seeking a mailroom supervisor to oversee daily inbound mailroom operations, including sorting, scanning, and processing claims. You will manage team workloads, attendance, and ensure smooth workflow within an organized work environment.

The role requires hands-on leadership to meet processing targets and a collaborative approach to problem-solving in a fast-paced setting.

Qualifications

• Strong operational oversight and leadership skills
• Ability to manage competing priorities in a fast-paced processing environment
• Proficiency with mailroom workflows, scanning, and document/claim processing
• Problem-solving skills and attention to detail
• Hands-on, collaborative approach to meeting operational goals

Responsibilities

• Supervise inbound mailroom processing activities (sorting, scanning, and claim handling)
• Coordinate and balance team workloads; monitor attendance to maintain productivity
• Maintain an organized, efficient workroom environment
• Troubleshoot operational issues to prevent processing delays
• Work hands-on when needed to achieve processing targets

Skills

Operational oversight

Leadership

Priority management

Mailroom workflows

Problem solving

Collaborative execution

Job description

Role Summary

Oversee daily inbound mailroom operations, including sorting, scanning, and processing claims. Manage team workloads and attendance while ensuring smooth workflow.

Role Summary

Oversee daily inbound mailroom operations, including sorting, scanning, and processing claims. Manage team workloads and attendance while ensuring smooth workflow.

Key Responsibilities

• Supervise inbound mailroom processing activities (sorting, scanning, and claim handling)
• Coordinate and balance team workloads; monitor attendance to maintain productivity
• Maintain an organized, efficient workroom environment
• Troubleshoot operational issues to prevent processing delays
• Work hands-on when needed to achieve processing targets

Qualifications & Skills

• Strong operational oversight and leadership skills
• Ability to manage competing priorities in a fast-paced processing environment
• Proficiency with mailroom workflows, scanning, and document/claim processing
• Problem-solving skills and attention to detail
• Hands-on, collaborative approach to meeting operational goals