Mailroom Specialist: Scanning, Shipping & Admin Support

The Doctors Company; Napa (CA); On-site; USD 41,094 - 53,935; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid holidays

Vacation days

Volunteer time off

Job summary

The Doctors Company is seeking a Mailroom Coordinator to join our Napa, CA headquarters. The role supports our mailroom operations within the Administrative Services team, handling general mail, shipments, and imaging tasks with supervision.

The ideal candidate has a high school diploma, 3–5 years in mailroom and customer service, experience with document imaging, and the ability to lift up to 40 pounds. Join a company known for physician-owned expertise and competitive benefits.

Qualifications

• High school graduate or equivalent combination of education and experience required.
• Three (3) to five (5) years of experience with operating a mailroom.
• Three (3) to five (5) years of experience in a work environment providing customer service.
• Three (3) to five (5) years of experience working with document imaging.

Responsibilities

• Deliver general mail, shipments, and interoffice mail; follow mailroom guidelines and USPS regulations.
• Prepare outgoing mail and shipments by packaging, sorting, weighing, and stamping.
• Maintain records of postage due and chargebacks for mail and shipments.
• Operate and maintain mailroom equipment including postage meter and imaging equipment.
• Maintain PO permits, BRM accounts, and certified mail fees for all locations.
• Maintain professional relationships with employees and external customers.
• Evaluate potential suppliers and communicate with stakeholders to align expectations.
• Sort, prep, and scan paper documents; follow retention guidelines for destruction.

Skills

Mail operations

Customer service

Document imaging

Equipment operation

Education

High school diploma

Tools

Postage meter

Imaging equipment

Job description

The Doctors Company is seeking a Mailroom Coordinator to join our Napa, CA headquarters. The role supports our mailroom operations within the Administrative Services team, handling general mail, shipments, and imaging tasks with supervision.

The ideal candidate has a high school diploma, 3–5 years in mailroom and customer service, experience with document imaging, and the ability to lift up to 40 pounds. Join a company known for physician-owned expertise and competitive benefits.