Mailroom Specialist II: Print & Payments

EMS Management & Consultants, Inc.; Winston-Salem (NC); On-site; USD 19,286 - 27,552; Full time

Job summary

EMS Management & Consultants, Inc. in Winston-Salem, NC is seeking a Mailroom Specialist I to handle printing, document prep, and mail-out tasks. You will manage downloading, printing, and uploading documents to EMSafe and assist with mailroom functions as a backup.

The role requires confidentiality, teamwork, and strong organizational skills to support payment handling and client communications in a fast-paced environment. Occasional extended hours may be necessary.

Qualifications

• High School Diploma is required.
• Strong sense of confidentiality and professionalism regarding financial information, PHI, and employee relations.
• Teamwork, interpersonal skills, and ability to stay composed in a fast-paced environment.
• Highly organized with strong time management and multi-tasking abilities.
• Ability to work both in a cross-functional team and independently.
• Willingness to adapt to changing procedures, priorities, and duties.
• Detail-oriented, schedule-minded, and self-motivated with initiative.
• Role model behavior in all aspects of performance, including quality and work ethic.

Responsibilities

• Print items queued for printing and prepare documents for mail-out.
• Print and mail documents requested by clients or patients.
• Download correspondence and payments from banking lockboxes and upload into EMSafe.
• Perform electronic transfers of funds to client bank accounts using bank scanners and iStream.
• Respond to emails in the Mailroom inbox following EMS|MC guidelines.
• Maintain professionalism and compliance with HIPAA and company policies.
• Flexibility to work extended hours to support the business as required.

Skills

Confidentiality

Teamwork

Multi-tasking

Time management

Detail-oriented

Initiative

Independence

Education

High School Diploma

Tools

Microsoft Excel

RescueNet Billing

EMSafe

Job description

EMS Management & Consultants, Inc. in Winston-Salem, NC is seeking a Mailroom Specialist I to handle printing, document prep, and mail-out tasks. You will manage downloading, printing, and uploading documents to EMSafe and assist with mailroom functions as a backup.

The role requires confidentiality, teamwork, and strong organizational skills to support payment handling and client communications in a fast-paced environment. Occasional extended hours may be necessary.