Mailroom & Shipments Lead | Fast, Accurate Deliveries

CBRE

Ridgefield (CT)

On-site

USD 45,000 - 48,000

Full time

4 days ago

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Job summary

CBRE is seeking a Mail Services Associate to manage mailroom operations across a building or campus. You will audit deliveries, approve shipments, and ensure next-day delivery when needed, while keeping mail, packages, and stationery organized for the team.

The role requires strong written communication, MS Office proficiency, and the ability to analyze data to resolve issues and improve processes. A high school diploma with relevant experience is required, with opportunities to contribute to a

Qualifications

High School Diploma or GED with 3-4 years of related experience.
Ability to write routine reports and correspondence.
Advanced MS Office skills (Word, Excel, Outlook).

Responsibilities

Audit delivered items with delivery invoices.
Approve or reject deliveries based on inspections and check for contraband.
Ensure all packages received and delivered arrive the same day or inform consignee of next day arrival.
Protect packages against damage during shipping.
Process shipment requests with vendors and inform package owner of arrangements.
Apply appropriate postage to outgoing mail and packages.
Stock copy rooms and manage copier fleet production communications.
Check and replenish mail and postage supplies daily.
Handle inquiries and complaints from clients and colleagues with clear communication.
Analyze data to identify and solve problems and suggest improvements.