Mailroom Operations Specialist - Shipments & Data

CBRE Group, Inc.; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

CBRE Group, Inc. is seeking a Mail Services Associate to manage the mailroom operations for a building or campus. This role sits within Office Operations and provides essential support to clients and colleagues.

You will audit deliveries, process shipments, manage postage, stock copy rooms, and respond to inquiries, while using MS Office tools to analyze data and improve efficiency. Join CBRE to be part of a global leader in commercial real estate services, with a focus on service excellence and

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Advanced organizational skills with an inquisitive mindset.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Process shipment requests with vendor, advising package owner of arrangements.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

Skills

MS Office

Data analysis

Report writing

Communication

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

CBRE Group, Inc. is seeking a Mail Services Associate to manage the mailroom operations for a building or campus. This role sits within Office Operations and provides essential support to clients and colleagues.

You will audit deliveries, process shipments, manage postage, stock copy rooms, and respond to inquiries, while using MS Office tools to analyze data and improve efficiency. Join CBRE to be part of a global leader in commercial real estate services, with a focus on service excellence and