Mailroom & Scanning Lead — Inclusive Roles

Goodwill Industries Of Central Texas; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill Industries Of Central Texas in Austin, TX seeks a Full Time Clerical to manage mail processing and document scanning, index data in IRON DATA, and ensure input accuracy with quality control.

Role requires HS diploma, computer literacy, USPS regulations knowledge, and ability to handle stress. The position involves coordinating mailroom activities, assisting payroll, and supporting DDS records with a team-focused approach.

Qualifications

• HS diploma or GED required.
• Two years' mail processing center experience.
• Strong communication with internal and external customers.
• Knowledge of US Postal regulations.
• Ability to handle high stress situations.
• Knowledge of Goodwill services and community resources.
• Texas driver's license and clean driving record.
• Strong interpersonal and organizational skills.
• Hands-on with word processing and spreadsheets.
• Creative and flexible problem solving.
• Desire to work with employment services consumers, employees and the public.

Responsibilities

• Direct and coordinate staff activities to meet contract goals in the mailroom and scanning unit.
• Assist with developing training programs and cross-training.
• Interact professionally with internal and external customers and promote the mission of Goodwill.
• Prepare reports and documentation for postal and DDS records.
• Understand all phases of the DDS mailroom, scanning unit and switchboard; coordinate quality control as needed.
• Assist with payroll and personnel documentation.
• Ensure staff perform duties properly and use equipment safely.
• Support mailroom manager to maintain 75% disability for TIBH standards per contract.
• Order, stock, and distribute supplies; ensure equipment is cleaned and maintained.
• Other duties as assigned.

Skills

HS diploma

Computer literacy

Mail processing

Communication

USPS rules

Stress tolerance

Goodwill services

Driver's license

Interpersonal skills

Word processing

Spreadsheets

Problem solving

Community networking

Employment services

Education

High school diploma

Job description

Goodwill Industries Of Central Texas in Austin, TX seeks a Full Time Clerical to manage mail processing and document scanning, index data in IRON DATA, and ensure input accuracy with quality control.

Role requires HS diploma, computer literacy, USPS regulations knowledge, and ability to handle stress. The position involves coordinating mailroom activities, assisting payroll, and supporting DDS records with a team-focused approach.