Mail Clerk- Austin

360training; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus

401k plan

Disability insurance

Life insurance

Healthcare (Medical, Dental, Vision)

HSA / FSA

Employee assistance program

Job summary

360training is seeking an outgoing and customer-service oriented Mail Clerk to join our Austin, TX team. The Fulfillment Coordinator will respond to JIRA tickets, prepare certifications, and elevate issues as needed from the mailroom and fulfillment perspective.

The role requires attention to detail, data entry skills, and the ability to work independently in a fast-paced environment. This onsite position offers comprehensive benefits and competitive compensation.

Qualifications

• Attention to detail is required.
• Ability to enter data accurately.
• Proficient with Excel and general computer skills.
• Strong organizational abilities and time-management.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Review and route mail to the correct departments.
• Sort incoming and outgoing mail by department.
• Maintain the mailroom and keep it stocked with supplies.
• Process outgoing mail, weigh it and calculate postage.
• Respond to Customer Support inquiries via mail system.
• Create and manage JIRA work orders and reports.

Skills

Attention to detail

Data entry

Excel skills

Organizational skills

Independent work in fast-paced env

Job description

360training360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep the jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today’s modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.

360training360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep the jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today’s modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world. At 360training.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.

This is an Onsite position in Austin, Texas

Mail Clerk

360training is seeking an outgoing and customer-service oriented Fulfillment Coordinator to join our growing team in Austin, TX. This will be the go-to person to respond to JIRA tickets, prepare certifications and other fulfillment orders and to elevate issues to the proper person as needed.

Responsibilities

• Review and disperse mail to appropriate departments
• Sorting incoming and outgoing mail by department or recipient
• Maintaining the mailroom
• Scan and file returned mail
• Keep the mailroom clean and organized, and ensure it's stocked with supplies
• Report work orders and safety hazards to the manager/supervisor.
• Process outgoing mail, weigh it, and calculate the correct postage.
• Use mail machines like postage meters, photocopying machines, and mail folding and inserting machines.
• Respond to Customer Support inquiries
• Provide clear communication in all interactions
• Create and resolve all JIRA work order tickets
• Maintain records of receipts, mailing dates, mail volume, package weights, and shipping costs etc.
• Creates and maintains reports concerning delivery volumes, productivity, and compliance
• Assist with office supplies and vendor relationships
• Ensure accountable inventory and fulfillment practices for all aspects of the company
• Performs all other tasks as directed

Qualifications

• Attention to detail
• Ability to enter data
• Experience with excel and computer skills
• Strong organizational skills
• work independently and in a fast-paced environment.
• Some mailroom experience preferred

We Offer Great Benefits:

• Competitive salary and annual bonus
• Flexible time off and company recognized holidays
• 401k Pension Plan with company match contributions
• Short-Term and Long-Term Disability
• Life Insurance- Basic, Voluntary, and AD&D
• Healthcare- Medical, Dental, Vision, and MDLive
• Flexible spending & Health Savings Accounts (HSA)
• Employee Assistance Program (EAP)