Mailroom Operations Team Lead

Stellantis Insurance US; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Stellantis Financial Services, Inc. is seeking a Team Manager, Office and Mail Support in Houston, TX to lead the mailroom and clerical support team within a captive auto finance environment.

The role ensures timely processing of mail, scanning, and document handling while meeting company policies and regulatory guidelines. You will oversee the mailroom operations, monitor KPIs, coach staff, and collaborate with internal departments to boost efficiency and document integrity in a fast-paced

Qualifications

• High School Diploma or GED required.
• Minimum 3 years in clerical/mailroom/document operations.
• Strong leadership and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Supervise mailroom team and monitor KPIs.
• Coordinate daily mail processing, scanning, and document prep.
• Collaborate with IT on scanning and imaging systems.
• Prepare reports summarizing mailroom performance.
• Provide coaching and training to staff.
• Support light receptionist duties as needed.

Skills

Leadership

Organizational skills

Confidentiality

KPI tracking

MS Office

Education

High School Diploma or GED

Associate/Bachelor preferred

Tools

MS Office Suite

Job description

Stellantis Financial Services, Inc. is seeking a Team Manager, Office and Mail Support in Houston, TX to lead the mailroom and clerical support team within a captive auto finance environment.

The role ensures timely processing of mail, scanning, and document handling while meeting company policies and regulatory guidelines. You will oversee the mailroom operations, monitor KPIs, coach staff, and collaborate with internal departments to boost efficiency and document integrity in a fast-paced