Front Desk & Admin Support Specialist

Stellantis Financial Services US; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Stellantis Financial Services US is seeking an Office Support Specialist to handle incoming calls, greet visitors, and provide general administrative support in the Houston area. The role requires strong attention to detail, organization, and multitasking to support daily operations.

The position supports multiple departments, processes payments and mail, coordinates check-in procedures, and maintains confidentiality of customer information.

Qualifications

• Minimum 6 months of relevant experience and/or training.
• High school diploma and or/GED.
• Good attention to detail and strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Overtime required – required on an as needed basis.
• Travel 0-10% - as required on an as needed basis.
• Must live within a commutable distance to Houston, TX.

Responsibilities

• Answer incoming telephone calls, determine the purpose of each call, and route callers to the appropriate personnel or department.
• Greet and assist on-site visitors, announces their arrival to the appropriate staff, and ensures adherence to check-in and check-out procedures.
• Receive payments and update account records for walk-in customers.
• Receive deliveries and promptly notify the intended recipients.
• Send and receive information or document via computer, mail, or fax.
• Handle misdirected or returned mail and ensures proper redistribution.
• Monitor and process document scan requests submitted to the SCAN mailbox.
• Maintain confidentiality of personal information for consumers, including, but not limited to, Social Security numbers and dates of birth.
• Perform other clerical and administrative tasks and duties as assigned.

Skills

Attention to detail

Communication

Multitasking

Education

High school diploma or GED

Job description

Stellantis Financial Services US is seeking an Office Support Specialist to handle incoming calls, greet visitors, and provide general administrative support in the Houston area. The role requires strong attention to detail, organization, and multitasking to support daily operations.

The position supports multiple departments, processes payments and mail, coordinates check-in procedures, and maintains confidentiality of customer information.