Mail & Package Processing Clerk

PAKMAIL USA; Greenville (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

PAKMAIL USA is seeking a part-time, on-site Mail & Package Processing Clerk in Greenville, SC. The role focuses on receiving, sorting, and processing mail and packages, weighing shipments, and preparing labels while assisting customers at the counter with options and forms.

You will maintain orderly workstations, follow safety procedures, and collaborate with team members to meet dispatch deadlines in a fast-paced environment.

Qualifications

• High school diploma or equivalent preferred; prior experience in mailroom, retail, warehouse, or shipping/receiving is beneficial.
• Strong attention to detail and accuracy in sorting, labeling, and recording mail and packages.
• Customer service skills including clear communication and professional demeanor in face-to-face interactions.
• Basic computer skills for entering shipment data, printing labels, and processing payments.

Responsibilities

• Receive, sort, and process incoming and outgoing mail and packages.
• Weigh parcels and prepare shipping labels.
• Verify addresses and organize inventory in storage areas.
• Assist customers at the counter with mailing options and paperwork.
• Maintain clean, orderly workstations and comply with safety procedures.
• Collaborate with team to meet service standards and dispatch deadlines.

Skills

Attention to detail

Customer service

POS / data entry

Physical stamina

Time management

Carrier knowledge

Education

High school diploma or equivalent

Tools

POS system

Data entry

Job description

Company Description

PAKMAIL USA is a package and freight delivery company serving residential and business customers across the United States. The company provides packing, shipping, and logistics solutions for parcels of all sizes, with a focus on reliable service and customer care. Its operations are based out of Montclair, Virginia, and it works with multiple carriers to offer flexible shipping options. Team members at PAKMAIL USA support a fast-paced environment where accuracy and efficiency are essential for on-time deliveries and satisfied customers.

Role Description

The Mail & Package Processing Clerk is a part-time, on-site role based in Greenville, SC. This position focuses on receiving, sorting, and processing incoming and outgoing mail and packages, ensuring accurate labeling, documentation, and routing. The clerk assists customers at the counter with mailing options, shipping forms, package drop-offs, and inquiries, while maintaining a professional and courteous manner. Daily tasks include weighing parcels, preparing shipping labels, verifying addresses, organizing inventory in storage areas, and monitoring shipments for timely dispatch. The role also involves keeping workstations and sorting areas clean and orderly, following safety and security procedures, and collaborating with team members and supervisors to meet service standards.

Qualifications

• Strong attention to detail and accuracy in sorting, labeling, and recording mail and packages.
• Customer service skills, including clear communication, active listening, and a professional demeanor in face-to-face interactions.
• Basic computer and point-of-sale (POS) skills for entering shipment data, printing labels, and processing payments.
• Physical ability to stand for extended periods and lift, carry, or move packages within reasonable weight limits.
• Reliability and time management skills to handle multiple tasks and meet dispatch deadlines.
• Familiarity with shipping carriers, postal regulations, or logistics operations is a plus.
• High school diploma or equivalent preferred; prior experience in mailroom, retail, warehouse, or shipping/receiving is beneficial.