Mailroom & Facilities Manager: Drive Operational Excellence

Patient-Advocate-Foundation; Hampton (VA); On-site; USD 59,000 - 64,000; Full time

Job summary

Patient Advocate Foundation in Hampton, VA is seeking a Mailroom & Facility Manager to lead daily mailroom and facilities operations, supervise staff, and ensure efficient publication packaging, postage, and supply workflows in a healthcare nonprofit environment. You will coordinate maintenance, vendor relationships, and safety adherence to support mission-critical activities.

Ideal candidates have 3–5+ years in mailroom/facilities, strong organizational skills, and a proven ability to drive

Qualifications

• 3–5+ years of experience in mailroom, facilities, or office operations.
• Ability to lead a team and establish clear expectations and accountability.
• Strong knowledge of mailroom operations including mail handling, shipping, and tracking.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines.
• Ability to implement process improvements to increase efficiency and reduce costs.
• Willingness to work in a fast-paced nonprofit environment and adapt to changing priorities.

Responsibilities

• Supervise Mailroom and Facilities staff with clear responsibilities and coverage.
• Oversee daily mailroom operations including receiving, sorting, routing, and mailing.
• Monitor Batch Print operations and provide status updates to leadership.
• Oversee publication requests and inventory for monthly publications.
• Manage postage, supplies, and vendor relationships; coordinate facility needs.
• Coordinate building maintenance, safety, and sanitation; manage work orders.
• Ensure compliance with safety, shipping, and organizational procedures.
• Train staff on equipment, procedures, and safety requirements.
• Maintain records for mailroom, publications, and facilities activities.

Skills

Leadership

Operations management

Mailroom operations

Team supervision

Vendor coordination

Communication

Job description

Patient Advocate Foundation in Hampton, VA is seeking a Mailroom & Facility Manager to lead daily mailroom and facilities operations, supervise staff, and ensure efficient publication packaging, postage, and supply workflows in a healthcare nonprofit environment. You will coordinate maintenance, vendor relationships, and safety adherence to support mission-critical activities.

Ideal candidates have 3–5+ years in mailroom/facilities, strong organizational skills, and a proven ability to drive