Facilities & Mailroom Leader for Healthcare Support

Patient Advocate Foundation Inc; Hampton (VA); On-site; USD 59,000 - 64,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Paid holidays

Vacation

Sick & personal leave

Winter shutdown

STD/LTD

Group life & AD&D

401k with matching

Wellness programs

Job summary

Patient Advocate Foundation is seeking a Mailroom & Facility Manager in Hampton, VA to lead mailroom and facilities operations for a nonprofit healthcare advocacy organization. This role requires 3–5+ years of relevant experience, strong leadership, and expertise in mailroom processes, shipping, inventory, and vendor coordination.

You will oversee daily workflows, publications, procurement, and building maintenance, ensuring safety, accuracy, and timely delivery of services across departments

Qualifications

• 3–5+ years in mailroom, facilities, or administrative management.
• Ability to lead a team with clear expectations and accountability.
• Strong knowledge of mailroom operations, including mail, shipping, inventory, and publications.

Responsibilities

• Manage and supervise Mailroom and Facilities staff daily, ensuring coverage.
• Oversee all mailroom operations: receiving, opening, sorting, routing, shipping, tracking.
• Monitor Batch Print, Fold and Mail workflows; provide status updates to leaders.
• Oversee Case Management Department Publication requests and inventory control.
• Maintain publication database accuracy and ensure timely supply of materials.
• Coordinate postage meter usage and maintenance; monitor funds.
• Manage organizational supplies, purchasing orders, and vendor relationships.
• Coordinate outreach materials packaging, shipping, and records.
• Oversee daily post office run and facility-related services; ensure staffing as needed.
• Coordinate building maintenance, repairs, work orders, and vendor service.
• Ensure safety, sanitation, and compliance with procedures; train staff accordingly.

Skills

Team Leadership

Mailroom Operations

Facilities Management

Vendor Coordination

Job description

Patient Advocate Foundation is seeking a Mailroom & Facility Manager in Hampton, VA to lead mailroom and facilities operations for a nonprofit healthcare advocacy organization. This role requires 3–5+ years of relevant experience, strong leadership, and expertise in mailroom processes, shipping, inventory, and vendor coordination.

You will oversee daily workflows, publications, procurement, and building maintenance, ensuring safety, accuracy, and timely delivery of services across departments