Mailroom Associate

Prime Health Services, Inc.; Franklin (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance (HDHP with HSA)

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

PTO

Employee recognition programs

Corporate office amenities

Employee events

Job summary

Prime Health Services, Inc. is seeking a detail-oriented Mailroom Associate to support the operations team. You will prepare mailing packets, ensure correct postage, and mail items promptly while handling basic clerical tasks in a fast-paced office environment.

You will coordinate printer maintenance with vendors, assist with deliveries to the corporate office, and collaborate with colleagues to maintain accurate provider information and smooth mail throughput.

Qualifications

• Requires High School Diploma or GED.
• Demonstrates strong attention to detail and written/verbal communication skills.
• Works well in a team and collaborates with colleagues.

Responsibilities

• Prepare large quantities of correspondence packets and letters to be mailed within established timeframes.
• Ensure packets/letters have correct postage and are mailed per USPS guidelines.
• Operate and maintain commercial printers and ensure supplies are stocked.
• Coordinate printer repairs by contacting vendors when issues arise.
• Perform other related duties such as research, verification, and updating provider information.

Skills

Attention to detail

Written & verbal communication

Teamwork

Clerical skills

Education

High School Diploma or GED

Tools

Printer maintenance coordination

Job description

Description

Location: On-Site

The Mailroom Associate reports to the Manager of Operations and is primarily responsible for completing various print jobs, preparing letters and packets for assigned mailing projects, ensuring all outgoing correspondence is assigned the correct postage and mailed timely, as well as various other clerical tasks as assigned. In addition, this position coordinates all copy machine repairs and maintenance with the designated vendor and receives and distributes deliveries to the corporate office.

Essential Job Functions

• Prepares large quantities of correspondence packets and letters to be mailed in accordance with established time frames
• Ensures all communications (packets/letters) are assigned the correct postage and distributed in accordance with current USPS guidelines
• Operates and maintains commercial printers and ensures adequate supplies are on hand, i.e. printer ink, paper, envelopes, etc.
• Coordinates all needed printer machines repairs by contacting designated vendors when issues occur
• Performs other related duties as requested and assigned, i.e. research, verifies, and updates provider information

Requirements

• Must possess a High School Diploma or GED; prior clerical work experience is preferred
• Strong attention to detail
• Strong written and verbal communication skills
• Teamwork and collaboration

Why You’ll Love Working at PHS

• Medical Insurance (high-deductible plan with HSA)
• Dental and Vision Insurance
• Company-paid short-term & long-term disability
• Company-paid group term life insurance
• Generous PTO Policy
• Employee recognition programs
• Corporate office amenities
• Frequent employee events

Who We Are

Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace.