Mailroom Customer Service Specialist

IST Management; Cleveland (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free parking on site

Medical, Dental, Vision

401k

Paid Time Off

Job summary

IST Management is seeking a Mailroom Clerk to deliver mail and packages on foot within our Cleveland office. This entry-level position requires reliability, good customer service, and strong attention to detail.

You will process outbound FedEx and UPS shipments, keep the mailroom organized, and support a dynamic, growing company. Hours are Monday–Friday, 7:00 AM–6:00 PM. On-site parking is provided and the position pays $17 per hour.

Qualifications

• High school diploma or GED required; college degree a plus.
• Reliable transportation to work.
• Professional appearance and demeanor.
• Able to work independently or in a team.
• Must be able to lift up to 55 pounds.

Responsibilities

• Deliver mail and packages to various departments within the office building.
• Process outbound FedEx and UPS shipments.
• Provide excellent customer service to employees.
• Maintain a clean and organized mailroom area.
• Support a dynamic, growing company.

Skills

Customer service

Attention to detail

Teamwork

Reliability

Punctuality

Communication skills

Windows environment PC skills

Stamina

Work under pressure

Education

High school diploma or GED

Job description

Job Summary

We are seeking a Mailroom Clerk to deliver mail and packages on foot to various departments within our office building. The successful candidate will also be responsible for processing outbound FedEx and UPS shipments. This is an entry-level position, and no prior experience is required. However, the ideal candidate will be able to provide a high level of customer service, be reliable, and have a strong attention to detail.

Benefits

• Free parking on site
• Opportunity to work with a dynamic and growing company
• Collaborative and supportive work environment
• Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off

What We Offer

• $17/hr
• Opportunities for professional growth and development
• A positive and inclusive work environment

Responsibilities

This direct hire role Mail Delivery - Full-Time. Hours will range within M-F 7:00AM- 6:00PM.

• Deliver mail and packages on foot to various departments within the office building
• Process outbound FedEx and UPS shipments
• Provide excellent customer service to employees
• Maintain a clean and organized mailroom area
• Free parking on site and competitive hourly rate
• Opportunity to work with a dynamic and growing company in a collaborative and supportive environment
• Tasks as assigned

Qualifications

• Must have access to reliable transportation to and from work
• High school diploma or GED - College Degree is a plus and allows a fast track plan to management
• Professional appearance and demeanor
• Windows environment PC skills
• Ability to effectively work individually or in a team environment
• Lifting up to 55 pounds; walking, sitting, standing for extended periods
• Excellent customer service skills and ability to interact with employees at all levels
• Reliable and punctual with a strong work ethic
• Ability to work in a fast-paced environment and prioritize tasks effectively

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.