Mailroom Courier & Customer Service | Growth Path

IST Management Services; Cleveland (OH); On-site; USD 41,466,000 - 55,986,000; Full time

Benefits offered by this job

Free parking on site

Medical

Dental

Vision

STD

LTD

Life Insurance

401k

Paid Time Off

Job summary

IST Management Services is seeking a Mailroom Clerk to deliver mail and packages throughout the office, while processing outbound FedEx and UPS shipments. This entry-level role emphasizes reliability, customer service, and attention to detail. Hours are Monday–Friday, 7:00 AM–6:00 PM, with free on-site parking and a collaborative workplace.

No prior experience is required; high school diploma or GED preferred, with potential fast-track to management for those who qualify.

Qualifications

• High school diploma or GED required; college degree a plus.
• Must have reliable transportation to and from work.
• Professional appearance and demeanor.
• Ability to work independently or in a team.
• Lifting up to 55 pounds; long periods of walking/sitting/standing.
• Excellent customer service and interaction with employees at all levels.
• Reliable and punctual with a strong work ethic.
• Ability to work in a fast-paced environment and prioritize tasks.

Responsibilities

• Deliver mail and packages on foot to various departments within the office building.
• Process outbound FedEx and UPS shipments.
• Provide excellent customer service to employees.
• Maintain a clean and organized mailroom area.
• Tasks as assigned.

Skills

Customer service

Reliability

Attention to detail

Education

High school diploma or GED

College degree is a plus

Job description

IST Management Services is seeking a Mailroom Clerk to deliver mail and packages throughout the office, while processing outbound FedEx and UPS shipments. This entry-level role emphasizes reliability, customer service, and attention to detail. Hours are Monday–Friday, 7:00 AM–6:00 PM, with free on-site parking and a collaborative workplace.

No prior experience is required; high school diploma or GED preferred, with potential fast-track to management for those who qualify.