Mailroom Clerk

Strativia; Chicago (IL); On-site; USD 34,000 - 46,000; Full time

Job summary

Strativia is seeking a dependable Mailroom Clerk to support daily mail operations, supply management, and general office logistics. The role includes handling incoming and outgoing mail, maintaining equipment, and ensuring timely delivery of sensitive materials.

Responsibilities include sorting and distributing mail throughout the day, processing outgoing mail with postage and certified options, and coordinating with couriers to resolve issues.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to interact with staff, managers, and clients.
• Basic typing and computer skills for labels and forms.

Responsibilities

• Pick up, sort, and distribute incoming mail and hand deliveries.
• Distribute mail multiple times daily by name, floor, room, and division.
• Process outgoing mail with envelopes, postage labels, and certified mail as needed.
• Inspect outgoing mail for accuracy and delivery compliance.
• Pack and label large document shipments and track addresses.
• Maintain and operate photocopying equipment and supplies.

Skills

Interpersonal skills

Typing

Basic computer skills

Attention to detail

Education

High school diploma

Tools

Photocopier

Job description

We are seeking a Mailroom Clerk to support day-to-day mail operations, supply management, and general office logistics for our client. This role is responsible for accurately handling incoming and outgoing mail, maintaining mailroom equipment and supplies, and ensuring timely and secure delivery of sensitive materials. The Mailroom Clerk will also assist with additional administrative and operational tasks as needed, contributing to the smooth operation of the office.

Responsibilities:

• Pick up, sort, and distribute incoming mail and hand deliveries received through the building’s mail drop center.
• Distribute mail delivered to the mailroom multiple times daily, sorting by name, floor, room number, and division.
• Review and route general mail from private citizens and organizations, using knowledge of technical terminology to ensure proper delivery.
• Pick up and process outgoing mail, including preparing envelopes, postage labels, certified mail, and return receipts.
• Inspect outgoing mail for accuracy, signatures, enclosures, and compliance with class-of-delivery requirements.
• Package and apply postage to large document shipments, maintaining address accuracy and tracking as needed.
• Operate and maintain photocopying machines, ensuring adequate supplies.
• Prepare and return used toner cartridges with proper vendor labeling.
• Research and resolve issues such as lost or misrouted mail, working with couriers to resolve discrepancies.
• Manage the supply room, including inventory control, restocking, and distributing supplies to staff.
• Assist with event logistics by setting up hearing rooms and conference areas in requested configurations and returning them to their usual setup afterward.
• Other duties as assigned

Education and Experience:

• High school diploma or equivalent, with a minimum of three (3) years of relevant work experience.
• Professional appearance with strong interpersonal and communication skills.
• Ability to interact effectively with coworkers, managers, attorneys, investigators, delivery personnel, and, occasionally, the public.
• Basic typing skills to prepare mailing labels and U.S. postal forms.
• General knowledge of photocopying equipment, including toner replacement, staple refills, and clearing simple jams.
• Frequent standing, walking, bending, lifting, and carrying moderately heavy items such as boxes, bags, and packages.
• Ability to push and maneuver heavy mail carts.
• Work performed primarily in a standard mailroom setting.
• Ability to complete tasks independently with minimal supervision.

Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our employees are happy and motivated.

Strativia is an Equal Opportunity Employer. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets