Mailroom & Admin Specialist — Customer-Driven Ops

Canon-Business-Process-Services-f89af7fd; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive training

Positive work environment

Employee discounts

Job summary

Canon Business Process Services in New York City is seeking a diligent mailroom and administrative specialist. Under general supervision, you will handle mail, packages, reception duties, and related copy center tasks to support daily operations.

You will sort and deliver mail, log items, maintain supplies, operate copying and fax equipment, and assist with basic administration. The role requires a high school diploma and strong organizational skills, with overtime as needed to meet deadlines.

Qualifications

• High school diploma or equivalent required.
• 5+ years’ experience in a mailroom or professional office environment preferred.
• Proficiency in shipping procedures, metering, weighing and logging items.
• Proficient computer skills for logging and reporting.
• Ability to perform complex functions of equipment (fax, scanner, metering, stamping, tracking).

Responsibilities

• Ensure customer satisfaction through understanding expectations and proactive problem resolution.
• Receive, sort, and deliver all incoming mail & packages to assigned floors within established time frames.
• Wrap, weigh, affix postage and dispatch outgoing mail/packages per postal regulations.
• Log outgoing and incoming items; review for accuracy and completeness.
• Operate and maintain copy/ fax machines; generate activity and billing reports.
• Provide additional site admin support (reception, supplies, etc.) as assigned.

Skills

Customer service

Time management

Attention to detail

Communication

Education

High school Diploma or equivalent

Tools

Copy & fax machines

Metering equipment

Shipping/logging systems

Job description

Canon Business Process Services in New York City is seeking a diligent mailroom and administrative specialist. Under general supervision, you will handle mail, packages, reception duties, and related copy center tasks to support daily operations.

You will sort and deliver mail, log items, maintain supplies, operate copying and fax equipment, and assist with basic administration. The role requires a high school diploma and strong organizational skills, with overtime as needed to meet deadlines.