Mailing Operations Specialist

Midstates Group; Aberdeen, Northern (SD, KY); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid time off

Job summary

Midstates Printing is seeking a Mailing Preparation Specialist to support growth and profitability in the mailing department. The role emphasizes effective operations, time/resource management, and delivering excellent customer service.

Key duties include overseeing list preparation, billing documentation, and complying with postal regulations, while collaborating with Sales and Customer Service to educate clients on mailing benefits.

Qualifications

• Familiar with postal regulations and mailing processes.
• Experience handling billing, purchase orders, and job tickets.
• Strong customer service and communication skills.

Responsibilities

• Oversee logistics for list preparation, presorting, and postal documentation.
• Educate customers and sales staff on mailing services and benefits.
• Ensure compliance with postal regulations and standards.
• Develop and implement department policies and procedures.
• Collaborate to improve operational efficiency and service quality.

Skills

Customer service

Communication

Time management

Multitasking

Organizational skills

Decision making

Education

Associate degree in Business or related field

Tools

Printing equipment

Mailing equipment

Postal regulations knowledge

Job description

Midstates Printing is seeking a Mailing Preparation Specialist to support growth and profitability in the mailing department. The role emphasizes effective operations, time/resource management, and delivering excellent customer service.

Key duties include overseeing list preparation, billing documentation, and complying with postal regulations, while collaborating with Sales and Customer Service to educate clients on mailing benefits.