Mailing Operations Lead - Hands-On Supervisor

Hopkins Printing; Columbus (OH); On-site; USD 65,000 - 70,000; Full time

Job summary

Hopkins Printing in Columbus, OH seeks a Mailing Supervisor to oversee daily mailing operations, ensuring accurate, efficient, and compliant production. The role leads and develops staff, manages workflow, and maintains quality and on-time performance.

The candidate will monitor production, resolve issues, and drive continuous improvement while upholding USPS standards and safety practices. Regular full-time, with possible OT as needed.

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of experience in commercial printing, direct mail, or mailing production.
• Previous supervisory or team leadership experience.
• Hands-on knowledge of mailing equipment, including inserters and addressing systems.
• Working knowledge of USPS mailing requirements, postal preparation, and quality control procedures.
• Ability to read and interpret job tickets, production specifications, and mailing instructions.
• Strong organizational, communication, problem-solving, and decision-making skills.
• Demonstrated ability to lead employees, establish expectations, and hold teams accountable.
• Basic computer skills and familiarity with production tracking systems; mailing software experience preferred.

Responsibilities

• Plan and coordinate daily mailing operations to meet production schedules and deadlines.
• Review tickets and instructions to ensure proper preparation before production begins.
• Monitor progress, identify delays, and take corrective action to maintain dates.
• Manage staffing and labor utilization to maximize productivity and minimize overtime.
• Operate and troubleshoot departmental equipment as needed; provide hands-on support.
• Coordinate equipment maintenance to minimize downtime and keep operations ready.
• Ensure USPS compliance and proper mail preparation and documentation.
• Investigate quality issues and implement corrective actions to prevent recurrence.
• Provide leadership and coaching to improve performance and cross-train staff.

Skills

Leadership

Team supervision

Communication

Organization

Problem-solving

Planning

Safety awareness

Education

High school diploma or equivalent

Tools

Mailing equipment knowledge

USPS requirements knowledge

Production tracking systems

Mailing software

Job description

Hopkins Printing in Columbus, OH seeks a Mailing Supervisor to oversee daily mailing operations, ensuring accurate, efficient, and compliant production. The role leads and develops staff, manages workflow, and maintains quality and on-time performance.

The candidate will monitor production, resolve issues, and drive continuous improvement while upholding USPS standards and safety practices. Regular full-time, with possible OT as needed.