Mailing Operations Lead — Drive Quality & Efficiency

4over; Columbus (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

4over in Columbus, OH is seeking a Mailing Supervisor to lead daily mailing operations, ensuring accuracy, safety, and on-time completion while driving productivity and continuous improvement. You will supervise staff, coordinate with USPS-compliance, optimize workflows, and maintain quality controls, training, and accountability across the department for reliable customer mailing services.

Responsibilities include planning schedules, reviewing tickets, supervising equipment setup and

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of experience in commercial printing, direct mail, or mailing production.
• Previous supervisory or team leadership experience.
• Hands-on knowledge of mailing equipment and USPS requirements.
• Ability to read and interpret job tickets and specs.

Responsibilities

• Plan and coordinate daily mailing operations to meet production schedules and deadlines.
• Review tickets, specifications, quantities, and material availability before production.
• Monitor progress, identify delays, and take corrective action.
• Manage staffing to maximize productivity and minimize overtime.
• Set up, operate, troubleshoot equipment, and provide hands-on support.
• Coordinate maintenance to minimize downtime and maintain readiness.
• Ensure USPS compliance and proper mail preparation and documentation.
• Lead, coach, and develop employees; enforce safety and quality standards.
• Establish KPIs, monitor performance, and drive continuous improvement.

Skills

Supervisory experience

Mailing equipment knowledge

USPS mailing requirements

Reading job tickets & specs

Organizational skills

Communication

Problem-solving

Decision-making

Team leadership

Continuous-improvement mindset

Education

High school diploma or equivalent

Tools

Mailing equipment (inserters, inkjet addressing, folders, tabbers)

Job description

4over in Columbus, OH is seeking a Mailing Supervisor to lead daily mailing operations, ensuring accuracy, safety, and on-time completion while driving productivity and continuous improvement. You will supervise staff, coordinate with USPS-compliance, optimize workflows, and maintain quality controls, training, and accountability across the department for reliable customer mailing services.

Responsibilities include planning schedules, reviewing tickets, supervising equipment setup and