Mailing Operations Lead: Drive Quality & Efficiency

4over,-LLC-1; Columbus (OH); On-site; USD 65,000 - 70,000; Full time

Job summary

4over in Columbus, OH is seeking a Mailing Supervisor to lead daily Mailing Operations, ensuring on-time, accurate production and strong USPS compliance. You will manage staff, optimize workflow, and drive continuous improvement while maintaining safety and quality standards.

The role demands hands-on leadership, problem-solving, and the ability to coordinate equipment maintenance, training, and performance feedback. A hands-on approach and strong communication are essential.

Qualifications

• Minimum of 3 years of experience in commercial printing, direct mail, or mailing production preferred.

Responsibilities

• Plan and coordinate daily mailing operations, assigning employees and equipment to meet production schedules and customer deadlines.
• Review job tickets, specifications, quantities, mailing instructions, and material availability to ensure jobs are properly prepared before production begins.
• Monitor production progress, identify potential delays, and take corrective action to maintain scheduled completion and mailing dates.
• Manage daily staffing assignments and labor utilization to maximize productivity while minimizing unnecessary overtime and inefficiencies.
• Maintain the technical knowledge to set up, operate, and troubleshoot departmental equipment.
• Coordinate equipment maintenance and repairs to minimize downtime and maintain operational readiness.
• Ensure mailing jobs meet customer specifications, quality standards, and USPS requirements.
• Establish quality control procedures, including setup verification and in-process inspections.
• Protect customer mailing information and confidential data.

Skills

Leadership

Communication

Problem-Solving

Scheduling

Production Tracking

Quality Control

USPS Compliance

Education

High school diploma or equivalent

Tools

Inserters

Inkjet Addressing

Folders

Tabbers

Mailing Software

Job description

4over in Columbus, OH is seeking a Mailing Supervisor to lead daily Mailing Operations, ensuring on-time, accurate production and strong USPS compliance. You will manage staff, optimize workflow, and drive continuous improvement while maintaining safety and quality standards.

The role demands hands-on leadership, problem-solving, and the ability to coordinate equipment maintenance, training, and performance feedback. A hands-on approach and strong communication are essential.