Mail Svcs Associate (300156)

CBRE HV; Ridgefield (CT); On-site; USD 38,000 - 48,000; Full time

Job summary

CBRE is seeking a Mail Services Associate responsible for all aspects of mailroom operations within a building or campus. The role is part of Office Operations, providing essential office support to clients and teams.

You will audit deliveries, manage postage, stock mail areas, handle inquiries, and analyze data to improve processes. Strong MS Office skills and 3–4 years of related experience are expected. Contact [e-mail] for applications.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• Advanced knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills and analytical mindset.
• Ability to evaluate and communicate unusual and/or complex content concisely.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure same-day delivery or inform next-day arrival; bring mail, packages, and supplies to the assigned group or location.
• Protect shipped packages against damage.
• Process shipment requests with vendors and advise package owner of arrangements.
• Apply appropriate postage and required identification to outgoing mail and packages.
• Stock copy rooms and support copier fleet production.
• Answer inquiries from clients, coworkers, and supervisors and present information clearly.
• Gather and analyze data to identify and solve problems; suggest improvements.

Skills

Advanced organizational skills

Strong written communication

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You’ll Do:

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Process shipment requests with vendor, advising package owner of arrangements.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

Qualifications

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Advanced organizational skills with an inquisitive mindset.

Additional Information

If you require any adjustments or support in connection with your application or the recruitment process, please contact [e-mail] . We are committed to ensuring that all candidates can participate fully in the process.