Mail Services Associate

CBRE HV; Dallas (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

CBRE Mail Services Associate in Dallas handles all mailroom operations for a building or campus. You will audit items, approve deliveries, manage postage, and move mail, packages, and copier supplies according to the daily schedule.

We seek candidates with strong Microsoft Office skills, report-writing ability, and excellent organizational and communication abilities to ensure timely, accurate service across the Office Operations team.

Qualifications

• High School Diploma or GED with 3-4 years related experience.
• Ability to write routine reports and correspondence.
• Understanding of processes, procedures, systems within own job function.
• Advanced knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and contraband checks.
• Ensure packages arrive same day or notify consignee of next day's arrival.
• Bring mail, packages, copy products, and stationery to the assigned location per schedule.
• Ensure shipped packages are protected against damage.
• Process shipment requests with vendor and inform package owners.
• Stock copy rooms and support copier fleet production.
• Check daily and replenish mail and postage supplies.
• Answer inquiries from clients, coworkers, and supervisors and present information clearly.
• Gather and analyze data to identify and solve complex problems with little precedent.

Skills

Report writing

Microsoft Office

Communication

Organization

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Job Description

About the Role:

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You'll Do:

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Process shipment requests with vendor, advising package owner of arrangements.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

Qualifications

What You'll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Advanced organizational skills with an inquisitive mindset.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Additional Information

If you require any adjustments or support in connection with your application or the recruitment process, please contact [e-mail] . We are committed to ensuring that all candidates can participate fully in the process.

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