Mail Svcs Associate

CBRE; Ridgefield (CT); On-site; USD 42,000 - 47,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE is seeking a Mail Services Associate in Ridgefield, CT to manage the mailroom for a building/campus and support office operations. You will audit deliveries, approve shipments, and ensure timely arrival while maintaining security and accuracy.

The role requires a high school diploma/GED with 3–4 years of related experience, solid MS Office skills, and strong organizational abilities. Benefits include health and 401(k) coverage, with equal opportunity employment.

Qualifications

• High School Diploma or GED required with 3-4 years of related experience.
• Ability to write routine reports and correspondence.
• Knowledge of processes, procedures, systems relevant to the job function.
• Ability to evaluate and communicate unusual/complex content concisely.
• In-depth knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and inquisitive mindset.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure same-day or next-day arrival for packages; transport mail and supplies as per schedule.
• Protect shipped packages from damage.
• Process shipment requests with vendors and inform owners of arrangements.
• Apply postage and identification to outgoing mail/packages.
• Stock copy rooms and manage copier fleet production.
• Check and replenish mail and postage supplies daily.
• Answer inquiries from clients, coworkers, and supervisors; present information clearly.
• Gather and analyze data to identify and solve problems; suggest improvements.
• Impact and collaborate with related teams; contribute to process improvements.

Skills

Advanced organizational skills

Report writing

Communication of complex content

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About The Role

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You’ll Do

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Process shipment requests with vendor, advising package owner of arrangements.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Advanced organizational skills with an inquisitive mindset.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Mail Services Associate position is $41,600 annually [or $20.00 per hour] and the maximum salary for the Mail Services Associate position is $47,000 annually [or $22.60 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

This role will provide the following benefits:

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).