Mail Svcs Associate (299906)

CBRE HV; Ridgefield (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

CBRE is seeking a Mail Services Associate to manage mailroom operations across a building or campus. You will support the Office Operations function by handling mail, deliveries, shipments, and basic copy services, ensuring accurate processing and timely distribution.

The role requires routine report writing, strong organizational skills, and experience with Microsoft Office. Candidates should have a high school diploma or GED and 3-4 years of related experience.

Qualifications

• Ability to write routine reports and correspondence.
• Understanding of processes, procedures, systems, and concepts within own job function.
• Advanced organizational skills with an inquisitive mindset.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and contraband checks.
• Ensure packages arrive same day or notify next day; move mail, packages, and supplies per schedule.
• Ensure shipped packages are protected against damage.
• Process shipment requests with vendors and inform package owners.
• Apply appropriate postage and IDs to outgoing mail.
• Stock copy rooms and support copier fleet production.
• Check and replenish mail and postage supplies daily.
• Answer inquiries from clients, coworkers, and supervisors and present information clearly.
• Gather and analyze data to solve problems with little precedent and suggest improvements.

Skills

Report writing

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You’ll Do:

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Process shipment requests with vendor, advising package owner of arrangements.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

Qualifications

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Advanced organizational skills with an inquisitive mindset.

Additional Information

If you require any adjustments or support in connection with your application or the recruitment process, please contact [e-mail] . We are committed to ensuring that all candidates can participate fully in the process.