Mail Services Associate - Redmond, WA

CBRE Group, Inc.; Redmond (WA); On-site; USD 38,000 - 52,000; Full time

Job summary

CBRE Group, Inc. is seeking a Mail Services Associate to oversee mailroom operations for a building or campus. The role involves auditing deliveries, processing shipments with vendors, applying postage, stocking copy rooms, and addressing inquiries from clients and coworkers.

You will ensure timely delivery, protect packages, and seek process improvements to increase team efficiency. As part of Office Operations, you will support internal clients, manage daily schedules for mail and stationery,

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Process shipment requests with vendor, advising package owner of arrangements.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

Job description

About the Role

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You'll Do

• Audit delivered items with delivery invoices.


• Approve or reject deliveries based on inspections and check for contraband.


• Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.


• Ensure all shipped packages are protected against damage.


• Process shipment requests with vendor, advising package owner of arrangements.


• Apply appropriate postage amounts and required identification to outgoing mail and packages.


• Stock copy rooms and provide first communication for copier fleet production.


• Check daily and replenish, if necessary, all mail and postage supplies.


• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.


• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.


• Impact own team and other teams whose work activities are closely related.


• Suggest improvements to existing processes and solutions to improve the efficiency of the team.