Mail Services Coordinator

CBRE; Lansdale (Montgomery County); On-site; USD 36,000 - 48,000; Full time

Job summary

CBRE is seeking a Mail Services Coordinator in Lansdale to support shipping, receiving and general lab supply operations. You will handle incoming shipments, prepare outbound freight, and coordinate with Global Trade Compliance while ensuring accuracy of HTS/VCP data.

Strong organizational skills, basic math, and proficiency in Microsoft Office are essential. Authorization to work in the United States is required; no visa sponsorship currently.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Applicants must be currently authorized to work in the United States without visa sponsorship now or in the future.

Responsibilities

• Act as point of contact for all incoming shipments to the SHIP laboratory.
• Coordinate and run kickoff meetings between shipping/receiving parties, SHIP laboratory, and GTC.
• Package and prepare shipments for pickup; create shipping invoices for outgoing shipments.
• Obtain HTS codes, VCP, import instructions, consignee contact info, SDS if applicable.
• Track outgoing shipments and provide updates on delivery status or delays.
• Receive all incoming packages and stock laboratory consumables.
• Back-up Lab Services responsibilities as needed.

Skills

Microsoft Office

Communication

Organization

Basic math

Education

High School Diploma or GED

Job description

About the Role:

As a CBRE Mail Services Coordinator, you will be responsible for assisting with basic mailroom operations. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual contributor.

Shipping/Receiving Job Description

Responsible for all aspects of shipping functions.

• Act as point of contact for all incoming shipments to the SHIP laboratory.
• Serve as a liaison between the shipping sites/parties and Global Trade Compliance (GTC), facilitating information requests, invoice corrections, or follow-up communications.
• Coordinate and run kickoff meetings, as required, between shipping/receiving parties, SHIP laboratory, and GTC.
• Package and prepare shipments for pickup (determine box size/weight, filler/padding, etc.)
• Create shipping invoices for outgoing shipments.
• Obtain all relevant information pertaining to shipment and site:
  • Harmonized Tariff System (HTS) codes
  • Value for Customs Purposes (VCP)
  • Import instructions
  • Consignee contact information
  • Safety Data Sheets (SDS), if applicable
  • Any other information requested by GTC such as FDA letters, country of origin, etc.
• Initiate and follow through to completion Non-Commercial Shipment (NCS) requests with GTC for all international shipments.
• Collaborate with courier (UPS/DHL) to ensure export and/or import completed successfully.
• Assist any parties involved with issues that arise during shipment (hold, return to sender, special instructions, etc.)
• Track outgoing shipments and provide updates to appropriate parties (requestor/consignee) as to when shipments are delivered or when shipments are delayed.
• Create recurring folders for each site at the start of new calendar year, as well as for new sites that may be added during the course of the year.
• Arrange all special situations regarding shipping (freight, cold shipment, etc.)
• Submit payments and expense reports for outstanding duties and import change statements.
• Order and facilitate import of reference standard materials from internal sites.

Receiving

• Receive all incoming packages from couriers (UPS, FedEx, DHL, etc.)
• Laboratory consumables – Bring into lab and stock in designated areas
• Lab Chemicals/Samples - place them in designated areas for Lab Services/Scientists

Other

• Serve as back-up to Lab Services as needed, performing select Lab Services Responsibilities including but not limited to:

• Glassware management/Glass washing
• Hazardous Waste Management
• Break-room / Office general maintenance
• Assisting Lab and Office personnel with all requests related to job function

What You'll Need:

High School Diploma or GED with up to 2 years of job-related experience.

Ability to follow basic work routines and standards in the application of work.

Communication skills to exchange straightforward information.

Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Strong organizational skills with an inquisitive mindset.

Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimers

Applicants must be currently authorized to work in the USA without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)