Mail Route Supervisor

State of Missouri; Jefferson City (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

The State of Missouri is seeking a qualified Mail Route Supervisor to lead the mail route team at the Jefferson City facility. You will oversee daily mail operations, coordinate route changes, and ensure timely and accurate processing for state agencies.

Your role includes supervising staff, maintaining mail data, and supporting the Mail Manager with fleet maintenance and meetings. A valid MO driver’s license and physical ability to lift up to 50 pounds are required.

Qualifications

• 1–2 years of mail experience or closely related areas.
• Detail-oriented and organized.
• Strong verbal and written communication skills.
• Active Missouri driver’s license.
• Ability to lift, move, and transport supplies and/or mail up to 50 pounds.
• High school diploma or proof of high school equivalency.
• Commitment to maintaining up-to-date knowledge of evolving postal standards and mail center security protocols.

Responsibilities

• Sort and meter mail.
• Ensure that UPS shipments are processed.
• Oversee employees' leave.
• Review and adjust mail routes.
• Communicate with customers.
• Load, unload, prepare, inspect and operate a delivery vehicle.
• Oversee route drivers and ensure coverage for mail routes.
• Assist Mail Manager with maintaining mail fleet.
• Facilitate monthly Engage meetings.
• Maintain spreadsheets with mail data.

Skills

Mail experience

Detail-oriented

Strong communication

Active Missouri driver's license

Lift up to 50 pounds

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Location:

This position will be located at 4720 Scruggs Station Road, Jefferson City, MO

Document Solutions offers a wide variety of digital, print, and mail solutions in both small and large volumes for Missouri State Government. The Mail Route Supervisor is responsible for overseeing and leading the mail route team while providing excellent customer service support to state agencies.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

• Sort and meter mail
• Ensure that UPS shipments are processed
• Oversee employee's leave
• Review and adjust mail routes
• Communicate with customers
• Load, unload, prepare, inspect and operate a delivery vehicle
• Oversee route drivers and ensure coverage for mail routes
• Assist Mail Manager with maintaining mail fleet
• Facilitate monthly Engage meetings
• Maintain spreadsheets with mail data

Minimum Qualifications:

• One to two years of mail experience or closely related areas
• Detail-oriented and organized
• Strong verbal and written communication skills
• Active Missouri driver's license
• Ability to lift, move, and transport supplies and/or mail up to 50 pounds
• High school diploma or proof of high school equivalency
• Commitment to maintaining up-to-date knowledge of evolving postal standards and mail center security protocols

Preferred Qualifications:

• One to two years supervisory experience
• Ability to organize work assignments effectively
• Ability to understand and follow instructions
• Intermediate experience using Microsoft office
• Ability to learn the operation, adjustment and maintenance of mail equipment
• Ability to establish and maintain effective working relationships with customers and other employees

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position.

Authorization to work in the United States is a prerequisite of employment. The Office of Administration will not sponsor applicants for work visas.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.