Mail Route Supervisor

State-of-Missour; Jefferson City (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Document Solutions, located at 4720 Scruggs Station Road in Jefferson City, MO, is seeking a Mail Route Supervisor to lead the mail route team and provide excellent customer service to Missouri state agencies.

The role covers sorting and routing mail, managing routes and crews, processing UPS shipments, and maintaining mail data spreadsheets while collaborating with the Mail Manager and engaging with monthly meetings. A valid MO driver's license and baseline mail experience are required.

Qualifications

• One to two years of mail experience or closely related areas.
• Detail-oriented and organized.
• Strong verbal and written communication skills.
• Active Missouri driver's license.
• Ability to lift, move, and transport supplies and/or mail up to 50 pounds.
• High school diploma or proof of high school equivalency.
• Commitment to maintaining up-to-date knowledge of evolving postal standards and mail center security protocols.
• One to two years supervisory experience.
• Intermediate experience using Microsoft Office.
• Ability to learn the operation, adjustment and maintenance of mail equipment.

Responsibilities

• Sort and meter mail
• Ensure that UPS shipments are processed
• Oversee employee's leave
• Review and adjust mail routes
• Communicate with customers
• Load, unload, prepare, inspect and operate a delivery vehicle
• Oversee route drivers and ensure coverage for mail routes
• Assist Mail Manager with maintaining mail fleet
• Facilitate monthly Engage meetings
• Maintain spreadsheets with mail data

Skills

Mail experience

Communication

Detail oriented

Driver's license

Lift 50 lbs

High school diploma

Education

High school diploma or equivalency

Tools

Microsoft Office

Job description

Job Location: This position will be located at 4720 Scruggs Station Road, Jefferson City, MO

Document Solutions offers a wide variety of digital, print, and mail solutions in both small and large volumes for Missouri State Government. The Mail Route Supervisor is responsible for overseeing and leading the mail route team while providing excellent customer service support to state agencies.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

• Sort and meter mail
• Ensure that UPS shipments are processed
• Oversee employee's leave
• Review and adjust mail routes
• Communicate with customers
• Load, unload, prepare, inspect and operate a delivery vehicle
• Oversee route drivers and ensure coverage for mail routes
• Assist Mail Manager with maintaining mail fleet
• Facilitate monthly Engage meetings
• Maintain spreadsheets with mail data

Minimum Qualifications:

• One to two years of mail experience or closely related areas
• Detail-oriented and organized
• Strong verbal and written communication skills
• Active Missouri driver's license
• Ability to lift, move, and transport supplies and/or mail up to 50 pounds
• High school diploma or proof of high school equivalency
• Commitment to maintaining up-to-date knowledge of evolving postal standards and mail center security protocols

Preferred Qualifications:

• One to two years supervisory experience
• Ability to organize work assignments effectively
• Ability to understand and follow instructions
• Intermediate experience using Microsoft office
• Ability to learn the operation, adjustment and maintenance of mail equipment
• Ability to establish and maintain effective working relationships with customers and other employees

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position.

Authorization to work in the United States is a prerequisite of employment. The Office of Administration will not sponsor applicants for work visas.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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