Mail & Records Specialist – Office Support

Parmele Disability Advocates; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Parmele Disability Advocates in Springfield, MO is seeking a dependable Mail Clerk to support our legal teams by managing incoming and outgoing mail, processing documents, and maintaining efficient information flow.

The role emphasizes accuracy, confidentiality, and organization as you handle paper and electronic records, scans, and file requests. In-office, full-time position offering comprehensive benefits and a collaborative team environment.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Basic computer proficiency, including Microsoft Outlook, Word, and Excel.
• Ability to work independently while contributing to a team environment.
• Strong communication skills and a professional demeanor.
• High level of reliability, accountability, and integrity.

Responsibilities

• Receive, sort, and distribute incoming mail, faxes, and deliveries to the appropriate departments and team members.
• Prepare and process outgoing mail, including certified mail, overnight shipments, and other correspondence.
• Scan, upload, and electronically file documents within the firm's case management systems.
• Review documents for accuracy and completeness prior to processing.
• Organize and maintain physical and electronic records in accordance with company procedures.
• Prioritize and process time-sensitive and high-priority documents.
• Assist with document retrieval and file requests from internal departments.
• Support administrative projects and general office operations as needed.
• Maintain confidentiality and handle sensitive client information with professionalism and discretion.

Skills

Detail-oriented

Organized

Reliability

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Scanner usage

Document management systems

Job description

Parmele Disability Advocates in Springfield, MO is seeking a dependable Mail Clerk to support our legal teams by managing incoming and outgoing mail, processing documents, and maintaining efficient information flow.

The role emphasizes accuracy, confidentiality, and organization as you handle paper and electronic records, scans, and file requests. In-office, full-time position offering comprehensive benefits and a collaborative team environment.