Mail Clerk

Parmele Disability Advocates; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Parmele Disability Advocates in Springfield, MO is seeking a dependable Mail Clerk to support our legal teams by managing incoming and outgoing mail, processing documents, and maintaining efficient information flow.

The role emphasizes accuracy, confidentiality, and organization as you handle paper and electronic records, scans, and file requests. In-office, full-time position offering comprehensive benefits and a collaborative team environment.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Basic computer proficiency, including Microsoft Outlook, Word, and Excel.
• Ability to work independently while contributing to a team environment.
• Strong communication skills and a professional demeanor.
• High level of reliability, accountability, and integrity.

Responsibilities

• Receive, sort, and distribute incoming mail, faxes, and deliveries to the appropriate departments and team members.
• Prepare and process outgoing mail, including certified mail, overnight shipments, and other correspondence.
• Scan, upload, and electronically file documents within the firm's case management systems.
• Review documents for accuracy and completeness prior to processing.
• Organize and maintain physical and electronic records in accordance with company procedures.
• Prioritize and process time-sensitive and high-priority documents.
• Assist with document retrieval and file requests from internal departments.
• Support administrative projects and general office operations as needed.
• Maintain confidentiality and handle sensitive client information with professionalism and discretion.

Skills

Detail-oriented

Organized

Reliability

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Scanner usage

Document management systems

Job description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance

Location: Springfield, MO (In-Office)

Schedule: Monday–Friday | 8:00 AM – 5:00 PM CST

Employment Type: Full-Time

Help Keep Our Mission Moving

At Parmele Disability Advocates, we help individuals secure the Social Security Disability benefits they deserve. Behind every successful case is a team of dedicated professionals ensuring critical information reaches the right people at the right time.

We are seeking a dependable and detail-oriented Mail Clerk to join our Springfield office. In this role, you will play an essential part in supporting our legal teams by managing incoming and outgoing mail, processing important documents, and helping maintain the efficient flow of information throughout the organization.

What You’ll Do

As a Mail Clerk, you will help ensure important client and case-related documents are received, processed, and distributed accurately and efficiently.

Key Responsibilities

• Receive, sort, and distribute incoming mail, faxes, and deliveries to the appropriate departments and team members.
• Prepare and process outgoing mail, including certified mail, overnight shipments, and other correspondence.
• Scan, upload, and electronically file documents within the firm's case management systems.
• Review documents for accuracy and completeness prior to processing.
• Organize and maintain physical and electronic records in accordance with company procedures.
• Prioritize and process time-sensitive and high-priority documents.
• Assist with document retrieval and file requests from internal departments.
• Support administrative projects and general office operations as needed.
• Maintain confidentiality and handle sensitive client information with professionalism and discretion.

What We're Looking For

We're seeking individuals who are organized, reliable, and take pride in accuracy and efficiency.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Basic computer proficiency, including Microsoft Outlook, Word, and Excel.
• Ability to work independently while contributing to a team environment.
• Strong communication skills and a professional demeanor.
• High level of reliability, accountability, and integrity.

Preferred Qualifications

• Previous experience in mail processing, administrative support, office operations, records management, or clerical work.
• Experience working with scanners, copiers, and document management systems.
• Experience handling confidential or sensitive information.

Why Join Parmele Disability Advocates?

At Parmele, we believe advocacy changes lives. Our team has helped more than 61,000 individuals obtain the benefits they deserve, supported by more than 150 years of combined disability law experience.

What began as a two-person operation has grown into a team of over 150 employees serving clients across multiple states.

When you join Parmele, you'll enjoy:

• Meaningful work that supports life-changing client outcomes
• Paid training and ongoing professional development
• Opportunities for career advancement and internal growth
• A collaborative and supportive workplace culture
• The stability of an established and growing organization
• Employee recognition programs and company events

Parmele Disability Advocates is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace.