Mail Operations Supervisor - USPS Compliance & Process Improvement

University of Washington Medical Center; Seattle (WA); On-site; USD 56,000 - 75,000; Full time

Job summary

University of Washington Medical Center seeks a Program Support Supervisor II to manage Mail Preparation Services and staff, ensuring efficient operations and USPS regulatory compliance. You will price tickets, supervise personnel, and coordinate with leads to maintain deadlines while delivering high-quality mail services campus-wide.

The role emphasizes data collection for postage billing, reporting, and continuous process improvements to maximize postage savings and service quality.

Qualifications

• High school diploma or equivalent with 3 years of related experience.
• Previous lead or supervisory experience.
• Knowledge of USPS and shipping regulations.
• Experience using computerized business systems and databases.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Oversee daily operations of the Mail Preparation Services team.
• Create and price Mail Prep job tickets and manage workflow.
• Ensure compliance with USPS regulations and shipping rules.
• Collaborate with Mail Prep and Mail Processing leads to meet deadlines.
• Support data collection for postage billing and provide reports.
• Develop procedures to maximize postage savings.

Skills

Supervisory experience

Customer service skills

USPS regulations

Education

High school diploma or equivalent

Tools

Microsoft Windows

Word

Excel

Shipping software

Job description

University of Washington Medical Center seeks a Program Support Supervisor II to manage Mail Preparation Services and staff, ensuring efficient operations and USPS regulatory compliance. You will price tickets, supervise personnel, and coordinate with leads to maintain deadlines while delivering high-quality mail services campus-wide.

The role emphasizes data collection for postage billing, reporting, and continuous process improvements to maximize postage savings and service quality.