Mail Operations Specialist

Memorial Home Services; Springfield (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Memorial Home Services seeks a mail operations clerk to handle inbound/outbound mail, sorting, batching, and delivery coordination. This role supports HIPAA compliance and requires basic math, attention to detail, and ability to lift up to 25 pounds.

You will work with internal teams and external mail service providers, maintain mail slots, track mail volumes, and perform related duties as needed. Proficiency with Word/Excel is preferred; candidate should stand during shifts, multitask across

Qualifications

• High school diploma or equivalent is required.
• Associate degree or post secondary education is preferred.
• HIPAA privacy regulations knowledge preferred.

Responsibilities

• Receives and sorts mail; batches, bundles, routes, and delivers mail.
• Coordinates with external mail service providers for services.
• Maintains PFS mail slots and ensures postage supplies.
• Tracks mail volume and compiles written results for management.
• Processes assigned folders per departmental procedures.
• Reviews HIPAA Authorization Requests for MMC compliance.
• Logs and processes requests, communicates denials with reasons.
• Serves as back-up for other units during peak times.
• Performs other related work as required.

Skills

HIPAA knowledge

Basic writing

Basic math skills

Lift up to 25 pounds

Stand for long periods

Multitask effectively

MS Word proficiency

MS Excel proficiency

Basic computer skills

Education

High school diploma or equivalent

Associate degree or post secondary education preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Memorial Home Services seeks a mail operations clerk to handle inbound/outbound mail, sorting, batching, and delivery coordination. This role supports HIPAA compliance and requires basic math, attention to detail, and ability to lift up to 25 pounds.

You will work with internal teams and external mail service providers, maintain mail slots, track mail volumes, and perform related duties as needed. Proficiency with Word/Excel is preferred; candidate should stand during shifts, multitask across