Mailroom Operations Specialist

Outsource Management Group; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Outsource Management Group in Cincinnati is seeking a Mail Clerk to support accurate processing, tracking, sorting, routing, and delivery of inbound and outbound mail and packages at the client location. You will perform walking delivery routes, maintain proof of delivery, and ensure privacy and security of sensitive information while following SOPs and site procedures.

Strong attention to detail and the ability to work in a clinical, customer-focused environment are essential.

Qualifications

• High school diploma or equivalent required.
• Experience in mailroom or shipping operations preferred.
• Ability to learn SOPs and client requirements.
• Strong attention to detail and accuracy.
• Basic computer skills for scanning and logging.

Responsibilities

• Process inbound/outbound mail and packages accurately.
• Classify, route, and track mail using site procedures.
• Maintain proof of delivery records and reporting.
• Support privacy, safety, and customer service standards.
• Perform walking routes and final delivery duties.

Skills

Attention to detail

Professional communication

Basic computer skills

SOPs & workflows

Team player

Education

High school diploma or equivalent

Tools

Scanning systems

Tracking software

Mail processing equipment

Job description

Outsource Management Group in Cincinnati is seeking a Mail Clerk to support accurate processing, tracking, sorting, routing, and delivery of inbound and outbound mail and packages at the client location. You will perform walking delivery routes, maintain proof of delivery, and ensure privacy and security of sensitive information while following SOPs and site procedures.

Strong attention to detail and the ability to work in a clinical, customer-focused environment are essential.